Solved: changing iphones

Merlotboy · ‎28-09-2020

Hi,

I have just bought a new iphone11 from John Lewis to replace my iphone6. I have read the guides on here but my question does not appear to be answered

My question is: Do i just need to take the sim out of the old iphone 6 and put bit in the iphone11 or do i need to contact O2 to let them know I am changing phones?

Thanks

Steve

MI5 · ‎28-09-2020

@Merlotboy

Just swap your sim to new phone, there's no need to tell O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2020

@Merlotboy

Just swap your sim to new phone, there's no need to tell O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Merlotboy · ‎28-09-2020

Thank you

MI5 · ‎28-09-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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