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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9633 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383348 Views
  • 4 replies
  • 0 kudos

Resolved! Duplicate messages

Hi,I am receiving the same text message a few minutes after the original, do you know why this happening?Thanks

Anonymous by Not applicable
  • 2328 Views
  • 2 replies
  • 0 kudos

Resolved! GOING ABOARD!

im going to france and im going to take my iphone. I want to be able to use wifi (when connected to somewhere) games, music etc (basic things).I don't want to use calls, texts or emails, as I know they will make my bill go up and I don't want that to...

Anonymous by Not applicable
  • 3652 Views
  • 2 replies
  • 0 kudos

pay as you go unlock

My son gave me a phone with his 02 sim in it, he no longer wanted the sim.I wanted to use my own none 02 sim in it but it was still locked to 02.We contacted 02 and asked for the unlock £15 was taken from the credit leaving only £1.02 said I would re...

Anonymous by Not applicable
  • 3656 Views
  • 14 replies
  • 0 kudos

not receiving e-mails

Suddenly unable to receive e-mails on my iphone. Account set up correctly. o2 shop unable to fix. Any ideas? Puzzled

Anonymous by Not applicable
  • 2074 Views
  • 1 replies
  • 0 kudos

Resolved! Roaming in France this weekend

Two of us, both with iPhones on monthly contracts, went to France for the weekend. For all of Friday and Saturday we were unable to get a phone signal on any French network in spite of being in well populated areas. On Sunday morning they finally spr...

Anonymous by Not applicable
  • 2055 Views
  • 1 replies
  • 0 kudos

Resolved! using my mobile in Spain

I am going on holiday on 24/5 and will be takingmy phone with me but dont want to incur a lot of exptra expense, can I buy a holiday use package?

Anonymous by Not applicable
  • 2997 Views
  • 3 replies
  • 0 kudos

Resolved! Free wifi problem

When I try to connect to a wifi hotspot,either O2 or any other I get a blank Safari page on screen with the word " Successful " in very tiny print in the top left of the screen and above this is " WWW.APPLE.CO.UK " if I close this screen I lose the c...

Anonymous by Not applicable
  • 2753 Views
  • 3 replies
  • 0 kudos

Resolved! Where is my account?

O2 barred my phone earlier this month but realised it was their fault so eventually unblocked it. I've just come out of hospital and it's barred again, not only that there is now no record of my number on the my 02 website so I can't view any bills o...

Anonymous by Not applicable
  • 2307 Views
  • 2 replies
  • 0 kudos

Resolved! Cant connect to WI-FI

I changed the details of my monthly tariff (effective midnight last night) to allow me more data. Today I can't get on the internet at all. When I click Safari it says"could not activate mobile data network""You are not subscibed to a mobile data ser...

Anonymous by Not applicable
  • 3282 Views
  • 5 replies
  • 0 kudos