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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9093 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382277 Views
  • 4 replies
  • 0 kudos

O2 Wifi App Will not accept text code

As it says in the title, I installed the O2 Wifi App on my Iphone 4S and tried to the registration process and was sent a text code. The app would not accept the code and I cannot get the app to work - seems a pretty useless app to me, these things s...

Anonymous by Not applicable
  • 2216 Views
  • 3 replies
  • 0 kudos

Resolved! iphone 3GS: Sim repeatedly sends messages

Hi,I have two SIMs for my iPhone 3GS. Both have the same message centre number as they are on Pay & Go™ Original and Pay & Go™ Talkalot respectively. Every 3 minutes or less the Talkalot SIM appears to send a text message (which does not seem to cost...

Anonymous by Not applicable
  • 2518 Views
  • 2 replies
  • 0 kudos

Resolved! Phone is barred - HELP!

o2 have barred my phone (against my will). I'm absolutely furious and will go through the formal complaint procedures, but in the meantime, does ANYONE have any tips on how I can get it back on? They first said they'd unbarred it but hadn't, then las...

Anonymous by Not applicable
  • 3019 Views
  • 7 replies
  • 0 kudos

Resolved! Complaints team are ignoring me any suggestions please!

Summary of issues: MMS not workingNo personal hotspot optionAge verification requirementNot logging a complaint via chat when requestedIncorrect information provided by the store which forced me to change to a non unlimited data package and now refus...

Anonymous by Not applicable
  • 3207 Views
  • 5 replies
  • 1 kudos

Resolved! Wifi greyed out

I cannot turn my wifi on! My brother yesterday tried to turn the Bluetooth on, which has since been searching and won't stop and this in turn, seems to have knackered my wifi up! Have tried turning the phone on and off, reset settings and reset netwo...

Anonymous by Not applicable
  • 3250 Views
  • 6 replies
  • 0 kudos

What to do when getting iPhone replaced or upgrading

Following these steps will make either the replacement or upgrade an easier process.I am using iTunes 11 for Mac so if you are using an earlier version of iTunes or a Windows version of iTunes, you may or may not see the same text, buttons etc that I...

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Anonymous by Not applicable
  • 2459 Views
  • 2 replies
  • 1 kudos

Resolved! 3G not working!!

The 3G icon is in the top left corner but doesn't work!! I get the message u are not subscribed to a cellular data service..

Anonymous by Not applicable
  • 4983 Views
  • 10 replies
  • 0 kudos

4S - Poor signal strength and slow 3G

My phone is forever dropping calls. The O2 coverage map says I should get good signal where I live and also strong 3G. I hardly get 3G at all.Today at work we had three iPhones next to each other. One on three one on t-mobile and mine on O2. We ran s...

Anonymous by Not applicable
  • 5733 Views
  • 32 replies
  • 0 kudos

Resolved! Bad Reception

Hi!I live in Stratford East London and for the past three weeks Iam having to go outside my house to get some sort of signal on my iphone5. If i try to receive/make a call inside it cuts off after around 2 mins!!!!!!!!!!! Both my flatmates have iphon...

Anonymous by Not applicable
  • 2954 Views
  • 4 replies
  • 0 kudos

Resolved! Using my phone in Ireland

I'm going to Dublin and want to know how much it will cost me to phone or text home?

Anonymous by Not applicable
  • 30757 Views
  • 6 replies
  • 0 kudos