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New iPad, bought data, "you are not subscribed"

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Anonymous
Not applicable

on ‎14-05-2013 23:56

on ‎14-05-2013 23:56

Bought a new iPad, got an O2 SIM loaded with 1 GB, put it in. Finds the network fine, I can log into my account fine ("1024mb for 30 days") but no data services work, "you are not subscribed to a cellular service."

Tried resetting, rebooting, cleaning SIM card, everything. No joy. APN settings are 'Ibrowse.o2.co.uk' , browse, password.

Any suggestions?
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adamtemp64
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‎15-05-2013 08:28 - edited ‎15-05-2013 09:18

‎15-05-2013 08:28 - edited ‎15-05-2013 09:18

someone else had this ring o2 customer service and they will sort it.

 

this thread read it all including the op comment on the fix http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Can-t-connect-ipad-on-3G-you-are-not-subs...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Liquid
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on ‎15-05-2013 00:19

on ‎15-05-2013 00:19

When was it bought?

Sometimes it can take up to 24 hours to become fully active.

Welcome to the forums:)
Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told wink
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adamtemp64
Level 66: Unequalled
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‎15-05-2013 08:28 - edited ‎15-05-2013 09:18

‎15-05-2013 08:28 - edited ‎15-05-2013 09:18

someone else had this ring o2 customer service and they will sort it.

 

this thread read it all including the op comment on the fix http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Can-t-connect-ipad-on-3G-you-are-not-subs...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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