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Resolved! Why carnt my UK data sim be enabled to work in EU

I took out a data only, sim only package to enable me to use a tablet as a mobile hot spotI was not told it was for the uk only so therefore I could not use it on holiday in France what can I do about it.

Anonymous by Not applicable
  • 2301 Views
  • 11 replies
  • 0 kudos

Resolved! TouchID and My 02

Since the last My02 update, TouchID will not log me in to My 02. Touch ID is working fine with everything else that it was, and I see TouchID enabled in MY 02 settings, but it's not an option to log me in to My02

Anonymous by Not applicable
  • 2393 Views
  • 9 replies
  • 0 kudos

Resolved! Ring length

I have just switched to O2. Currently when I have an incoming call the phone only rings three times. How do I increase the number of ring before it goes to voicemail?

Anonymous by Not applicable
  • 10478 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Wifi & 4G Calling

Hi I have followed the instructions on the O2 website in how to enable Wifi and 4G Calling on my settings on my iPhone 6s, but it does not work. My OS and Carrier settings are all up to date as per criteria. The online chat helpline, customer service...

Agent47 by Level 1: Joiner
  • 4634 Views
  • 12 replies
  • 0 kudos

unlocking iphone 6

trying to unlock iphone 6, just displays message, information not available try again later

Anonymous by Not applicable
  • 1540 Views
  • 4 replies
  • 0 kudos

Resolved! Inbound call charges

Can anyone help with this question? I have a pay monthly contract with 500 minutes of talk time. I have had this for several years now and it has always served the purpose. 2 days before my limit was due to refresh I hit the 500 minute limit, so now ...

Anonymous by Not applicable
  • 3000 Views
  • 13 replies
  • 0 kudos

Resolved! unlock my phone

I've recenly upgraded my phone. how do I unlock my old phone so my daughter can use it

Anonymous by Not applicable
  • 3635 Views
  • 2 replies
  • 0 kudos

Call Isses Help/Advice needed please

Hi, for 2 weeks I've been unable to make or receive phone calls (iPhone 6s Plus) I lost signal for a day and according to O2 it was due to a mast issue in my area when signal and service came back the fault appeared I was no longer able to make or re...

Anonymous by Not applicable
  • 2297 Views
  • 4 replies
  • 0 kudos

Resolved! Phone will not accept calls

Can someone help as I cannot get through to O2 as they wont tell me what the security question is - so cannot get past the answer machine - pathetic.My phone will not take calls - I have 18 missed calls in the last 24 hours - and my phone has not run...

Anonymous by Not applicable
  • 2536 Views
  • 3 replies
  • 0 kudos