Apple
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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Deposit

I ordered a phone online a week ago and paid for deposit and phone case. No updates from o2 since then and just checked my bank account and my money that I paid has gone back into my bank. does this mean they have cancelled the order? Thanks

Connor999 by Level 1: Joiner
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Prove of purchase

I need prove of a purchase of iphone x

Bozena by Level 1: Joiner
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Order

I ordered a phone a week ago and paid a deposit, it said it would be delivered the day after and I never received a dispatch email or any updates. When I ordered it said the phone was in stock so I don’t know what the problem is, I’ve tried calling a...

Connor999 by Level 1: Joiner
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Second hand phone

Hi I have purchased a iPhone which is on EE network how easy is it to change it to my 02 simthanks tracey

Cheekco55 by Level 1: Joiner
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Can’t get hold of o2

So I can not get hold of o2 what so ever. I have tried calling them since Thursday. When I go onto my chat on the app I press the headphones and it tells me all the operators and busy. I have tried emailing o2 and had nothing back. The problem is tha...

Courtney3 by Level 1: Joiner
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Resolved! New SIM for Iphone 11 Pro Max

Hi I have changed from Iphone 6s Plus to iPhone 11 Pro Max, I am not abloe to order the righ SIM and therefore I cannot use the new phone. Can you help me please??/

MissMU by Level 1: Joiner
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Screen Replacement

My phone contract runs out tomorrow and i had a free screen replacement that i wanted to claim before it expired. how do i claim with everything going on now?

Keenan by Level 1: Joiner
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Resolved! Origin of Phone manufacture

Can anybody tell me whether I can obtain an iPhone not manufactured in China?

JJC by Level 1: Joiner
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Bought apple airpods- no email or anything?

Hi guys, I ordered a pair of airpods from the o2 store a couple of days ago. The bank sent a notification to say it's through- but I have recieved no email, no confirmation, nothing to say it's been dispatched. Is this normal?

lucie101 by Level 1: Joiner
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