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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9324 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382752 Views
  • 4 replies
  • 0 kudos

Apple Watch not connecting to cellular

HI all, Having issues with apple watch series 5.pairing to iphone is all good but when i try to connect the watch to the o2 network i get a 08 error code? Having spoken to o2 many times now they have raised a error ticket but days later i still have ...

Lons1 by Level 1: Joiner
  • 2195 Views
  • 3 replies
  • 0 kudos

Resolved! Join o2 via eSIM

Currently with EE using SIM card in an iPhone 11 Pro Max. Is it possible to add a new o2 pay monthly contract as a second line via eSIM, or do you have to join o2 with a SIM card and then transfer it to an eSIM? Thanks in advance...

Umiamz by Level 2: Apprentice
  • 5004 Views
  • 4 replies
  • 0 kudos

Resolved! Unlocking

I have tried a couple of times to unlock a second hand iphone 8plus. I have put a pay as you go sim in and topped up £10 and made several calls. None of them have worked i get a message back saying I'm sorry, we have not been able to unlatch your dev...

MrsFox by Level 1: Joiner
  • 4219 Views
  • 6 replies
  • 0 kudos

Deposit for iphone 11 pro max

Helllo i am robert and I don’t know how can i take my deposit back

RobertR by Level 1: Joiner
  • 1429 Views
  • 3 replies
  • 0 kudos

Transfering photos from Samsung to iPhone,

I've worked out how to use iCloud but when I tried to upload each individual photo album from my Samsung to iCloud it kept crashing after a few hundred photos so I gave up, I have 50gb iCloud storage but using my Samsung to upload them to iCloud it k...

Libs by Level 2: Apprentice
  • 3673 Views
  • 12 replies
  • 0 kudos

AirPods

I brought my Airpods with 02 just over 1 years ago as it came with a deal. The airpods were brought out right and no contract involed. Since then my airpods have became degraded and one of the airpods no longer works. Do 02 fix airpods, if so how muc...

Craig2295 by Level 1: Joiner
  • 1409 Views
  • 3 replies
  • 0 kudos

Unlock iphone

How to use code to unlock iPhone

Raks by Level 1: Joiner
  • 1780 Views
  • 4 replies
  • 0 kudos

Smashed Screen!!

Does anyone know how much it is for a smashed phone screen and smashed back on the iPhone 8 Plus if I was to visit a 02 store? The front as a crack from the right hand side down to the left hand side of the button and then a little scratch from the t...

Shannon00 by Level 1: Joiner
  • 1744 Views
  • 3 replies
  • 0 kudos

Resolved! Tracking

I ordered a pair of air pods off O2 how ever they are not my phone provider, the problem is that I would like to track my order using the Royal Mail tracking code but this was not sent over in the confirmation email

Nimble by Level 1: Joiner
  • 1322 Views
  • 2 replies
  • 0 kudos