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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9319 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382733 Views
  • 4 replies
  • 0 kudos

Resolved! eSim

I'm on a Samsung Note and brought an iPhone during my current contract and want an esim,how do I change this over on my current contract?

RF by Level 1: Joiner
  • 4247 Views
  • 4 replies
  • 0 kudos

Resolved! Voicemail

 Ou email not working on my iPhone 6+ iOS 12.4.3

eric37 by Level 1: Joiner
  • 1569 Views
  • 3 replies
  • 0 kudos

Resolved! Porting number over to O2

HiMy phone number is due to port over to O2 today This morning I have seen it has left my old iphone 6S as I see 'No Service' However on my new iPhone 11 Im still seeing the temproray O2 number I was issued with so my number hasnt yet ported over. Ju...

jools619 by Level 1: Joiner
  • 3741 Views
  • 9 replies
  • 0 kudos

Resolved! Pushed from Pillar to Post by O2 regarding e-Sim for Apple Watch

Sorry if this is the wrog "board" but I have just been given a new Apple Watch Series 5 Cellular. As Apple don't supply e-Sims they advised me to visit an O2 store as this is who my mobile phone (XS) contract is with. I go into the store to be told t...

CheekyJag by Level 1: Joiner
  • 1693 Views
  • 4 replies
  • 0 kudos

Resolved! iPhone 11

I purchased new phone moving from EE to o2 but keeping my old EE number - everything is sorted but I can’t get iMessage or FaceTime on my current number

Hb by Level 1: Joiner
  • 2433 Views
  • 7 replies
  • 0 kudos

Resolved! Phone Delivery

Hi. I ordered the iPhone XR on Monday night and changed the delivery with DPD for today but I have not received any tracking info.Can you please track this for me?

Resolved! Not Getting Calls From Some Friends (not ALL)on Vodafone - They Get Unreachable Tone When Calling Me

Not Getting Calls From Some Friends (not ALL)on Vodafone - They Get Unreachable Tone When Calling Me This is quite maddening - I have tried loads of routes - raised it with O2 etc - still its not solved. My Sister, my best friend Ollie...my old mate ...

Charliebh by Level 1: Joiner
  • 3162 Views
  • 7 replies
  • 0 kudos

Resolved! Unable to call one particular number

I am unable to get through to one mobile number, which happens to be my wife's !We both have Iphones. Until recently we were both with O2 as the carrier on our iphones, however I have now switched to Sky (which still uses the O2 network) but my wife ...

bedrut1 by Level 1: Joiner
  • 1128 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone XS Max caller can’t hear me

iPhone XS Max caller can’t hear me. This is happening more and more now. I have no cover on and I have tested the microphone on the recording app with no problems.

Mykey069 by Level 1: Joiner
  • 2775 Views
  • 5 replies
  • 0 kudos

Downgrade extra storage

I paid for extra storage on my old iphone 6 but have recently upgraded to an Iphone 7 but am still be charged for the extra storage. How can I cancel it?

Anonymous by Not applicable
  • 5469 Views
  • 9 replies
  • 0 kudos