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Forum Posts

Resolved! Connection to my synology nas

Ok so I have a synology nas and I can connect fine to it on my WiFi but when I’m on 3G or 4g it’s very hit and miss. I’m first thinking signal strength but it worked perfect one day in places it didn’t before and even in very low signal places. So I’...

Anonymous by Not applicable
  • 2485 Views
  • 22 replies
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wifi calling

Since i set upwifi calling my phone gives then engaged signal to all callers. Rngs once then straight to busy tone. I tried to set up call forwarding but this no effect.Any ideas?

Anonymous by Not applicable
  • 1754 Views
  • 2 replies
  • 0 kudos

Resolved! Moving from iPhone 7 to Samsung Galaxy S8

I'm on Pay Monthly and I currently use an iPhone 7 as my main phone and sometimes use my S8 as instead, by using the Call Divert service to divert calls from the iPhone 7 to the S8. Is it possible to just switch the O2 SIM I have in my iPhone 7 into ...

Anonymous by Not applicable
  • 1700 Views
  • 2 replies
  • 1 kudos

Resolved! how to unlock my phone

Hi allQuick question. I just bought the Iphone X and now need to unlock my old iphone 6s before passing it to my daughter. The O2 store weren't very helpful. Any help greatly appreciated.Thanks, Sean.

Anonymous by Not applicable
  • 2158 Views
  • 5 replies
  • 0 kudos

Resolved! how to restart iphone 8 plus

my phone has been frozen for over half an hour and i do not know what to do. any suggestions?

Anonymous by Not applicable
  • 1486 Views
  • 3 replies
  • 0 kudos

Data

I can’t get my data to work. How do I disable it?

Anonymous by Not applicable
  • 1526 Views
  • 4 replies
  • 0 kudos

Resolved! Sender infomation

Hello,I received my new phone that I ordered from o2 and the packaging said it was sent from 'Returns Department Normanton' is that normal? Is it just to let you know where to send it if you wish to return it?

Anonymous by Not applicable
  • 1758 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone says it needs to be restored

Hi, i plugged my phone in as normal last night and in the early hours i woke to my phone displaying a message stating that it needs to be plugged into itunes and restored. When plugged into itunes it gives two options, update or restore. Ive tried bo...

Anonymous by Not applicable
  • 1486 Views
  • 2 replies
  • 0 kudos