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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 10101 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 385453 Views
  • 4 replies
  • 0 kudos

Resolved! Apple E Sim IPad Wifi Extra on London Underground

Connected an o2 IPad 11 pro with an E Sim.When on London Underground I can no longer access the Wi-Fi Extra which is offered via Virgin Media.Using a standard sim the Wi-Fi Extra uses EAP authentication to verify that you are a Pay Monthly/Business C...

Simonb1 by Level 1: Joiner
  • 2204 Views
  • 3 replies
  • 0 kudos

Resolved! IPhone 11 Pro max

What to do if your iPhone 11 Pro Max is getting hot while browsing (ie. safari, google & Facebook)?

MB85 by Level 1: Joiner
  • 1238 Views
  • 2 replies
  • 0 kudos

iPhone6S not sending texts or calls

Hi, my daughter's 6S is suddenly not sending texts or able to make calls - but it does work on whatsapp etc on mobile data. It's on auto top up on Pay as you go, she's only 11 and doesn't use it that much, but it needs to work. She can receive texts ...

Sarah6 by Level 1: Joiner
  • 2146 Views
  • 5 replies
  • 0 kudos

Apple Watch Series 5 Cellular Issue

Hi Everyone, Here we go again. So i upgraded through 02 to the new iphone 11 pro max which i love and then went and got myself the series 5 also. I then set up the esim no issues and it said in the apple watch app that i had a cellular plan activated...

RL1502 by Level 1: Joiner
  • 1844 Views
  • 4 replies
  • 0 kudos

Lost Apple Watch Delivery

I ordered an Apple Watch 3 weeks ago still not delivered DHL said they never received the parcel to be delivered . I’m still waiting from O2 to sort this out absolute joke . Has anyone else had a delivery issue like this before . They says they can’t...

Pollyh by Level 1: Joiner
  • 2562 Views
  • 5 replies
  • 0 kudos

Resolved! iPhone X Like New

Hello, I bought two iPhone X Like New phones and: - one arrived just like a new phone and came with Apple 1 year warranty (start date was the date I received the phone)- second arrived with expired Apple warranty Now the question is, when O2 state 12...

Jaco by Level 1: Joiner
  • 1180 Views
  • 2 replies
  • 0 kudos

Resolved! Unlucky my phone

Hi I need unlucky my iPhone XR and iPhone 11 pro,

Mehtap by Level 1: Joiner
  • 2611 Views
  • 5 replies
  • 0 kudos

Resolved! Imessage only finds my pre-ported number

Recently joined o2 from EE Ported my number over fine (it seemed) Set up Imessage fine, And changed number in Settings to the number I wanted. Receiving texts and calls to the correct number, However, yesterday my imessages started coming from the te...

Resolved! Voicemail not working

Hey my voicemail won’t work. It doesn’t even allow me to make a password to retrieve it. Why might this be

Community by Level 1: Joiner
  • 1639 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 6 stuck in re boot loop after upgrade

Hi, I've just upgraded my iPhone 6s to IOS 11 and it is now stuck in a reboot loop - black screen and apple logo. its been like it since 10 pm last night - Has anyone managed to overcome this?

Susanne by Level 1: Joiner
  • 4453 Views
  • 12 replies
  • 0 kudos