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Forum Posts

Resolved! My Bill

Saying I haven’t paid for my contract when I’ve already paid for it and got the email confirmation to prove but still getting voicemails and text of 02 saying it’s over due ???

Anonymous by Not applicable
  • 1497 Views
  • 2 replies
  • 0 kudos

Resolved! Recovering a deleted call

Hi I missed two calls yesterday (19/12/17) and for some inexplicable reason, deleted the entry from my recent call history log. Is there any way I can find out what these numbers were or do I need to wait for my next bill (which will be in Jan)? I've...

Anonymous by Not applicable
  • 2861 Views
  • 7 replies
  • 0 kudos

4g

Ok, got an iPhone 6s 3 months old , 4g enabled, new sim installed today, live in a good 4g area. My wife has exactly the same phone/setup. At home I cannot get 4G anywhere, only E or occasionally 3G. Wifes works 4G everywhere. I can get 4G on my phon...

Anonymous by Not applicable
  • 1741 Views
  • 5 replies
  • 0 kudos

Resolved! International calling

I am in Mexico I am trying to make calls abroad and each time a message says I am sorry you are unable to make international calls.i cannot call o2 support. I tried on iPad chatting with gurus but for some reason the type box will not show so cannot ...

Anonymous by Not applicable
  • 2243 Views
  • 5 replies
  • 0 kudos

Resolved! Unlocking iphone

im trying to unlock my apple ios device but i don't have contact with the previous owner. I have purhcased a pay as you go sim with 02 in order to try and unlock it but when i look at the number of the sim anywhre in the phone, it shows up as 'unknow...

Anonymous by Not applicable
  • 1722 Views
  • 3 replies
  • 0 kudos

Resolved! iPhone 5s

My phone kept searching for a signal , it was working on WiFi , I decided to do a factory reset , now it is saying my phone could not be acivated , can anyone help ?

Anonymous by Not applicable
  • 1853 Views
  • 7 replies
  • 0 kudos

Resolved! Locked phone

I have recently not renewed by O2 contract as they have stopped Tugo which I needed for reception at home. I have transferred to another provider and used the Pac code. I have inserted the SIM card, but apparently the phone is still locked by 02. Wha...

Anonymous by Not applicable
  • 2550 Views
  • 1 replies
  • 0 kudos

Resolved! iPhone 8+ screen

Does anyone know which screen the o2 iPhone 8+ models has? A1897? Or some other..How does one find out?The reason I ask is that I had a look at one in an o2 store today as am due an upgrade on Monday and as can't stand the X my only option seems to b...

jtuk by Level 3: Thinker
  • 1449 Views
  • 1 replies
  • 0 kudos

Resolved! Is 32gb enough

I have a 32gb iPhone 7, but not sure if 32gb is enough. I use the phone to make calls and send texts, photos and videos, emails and internet, Facebook and music and have iCloud on the the phone

Anonymous by Not applicable
  • 2575 Views
  • 9 replies
  • 0 kudos