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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9087 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382250 Views
  • 4 replies
  • 0 kudos

Resolved! iphone xs in boot loop

any advice, 3 days ago my iphone xs started with the issue of boot looping, ive managed to get it in to recover mode and tired to restore via itunes, once my phone restarts to restore it reboots again so i keep getting the error 4013 ive still got 18...

iangt by Level 1: Joiner
  • 897 Views
  • 1 replies
  • 0 kudos

How long does it take the number to transfer?

I just got an iphone today and switched over to it from my old pay and go. The guy in the 02 shop set it up and switched the number over for me and suchlike. I can make and recieve calls and recieve texts, but not send them. He said it won't take lon...

Anonymous by Not applicable
  • 56197 Views
  • 13 replies
  • 1 kudos

Resolved! IPhone 11 Pro significantly slower LTE performance than a Pixel 4 - LTE Advanced not supported?

I have an iPhone 11 Pro and recently tested out an unlocked Google Pixel 4 on the same SIM. When using the O2 SIM on the Pixel it noted it was on "4G+" which I understand is also known as 'LTE Advanced'. Using the same Speed Test app on the iPhone an...

YaBoi by Level 1: Joiner
  • 2181 Views
  • 5 replies
  • 0 kudos

Unlocking Iphone 6 plus

My son has just bought a used iphone 6 plus from a friend but the phone is locked to the networkHe is currently mid contract with Vodafone so needs to unlock the device to use his current simWe seem to be going round in circles trying to find a way t...

PN68 by Level 1: Joiner
  • 998 Views
  • 4 replies
  • 0 kudos

Hotspot

My MacBook connects to my iPhone hotspot but will only get an internet connection when I turn off 4g in the iPhone settings and use 3G. 4g use to work until a few weeks ago.

Alex4 by Level 1: Joiner
  • 781 Views
  • 3 replies
  • 0 kudos

Resolved! Is iPhone 11 Pro midnight green a matt finish?

I am upgrading my phone and it looks like the matt finish but I cannot be sure as it doesn't say at the checkout if it's matt or gloss finish on the phone. I thought the Pro was matt but I see some 02 promos online saying 'glossy'. Anybody know the a...

I phone 6 unlock

Just bought an i phone 6 and found to be locked to o2, how can i get this unlocked . Any help is appreciated

Gawi by Level 1: Joiner
  • 630 Views
  • 2 replies
  • 0 kudos

AirPods

How do I return AirPods I bought online?

user2 by Level 1: Joiner
  • 781 Views
  • 2 replies
  • 0 kudos

iPhone X issue with iOS 13

Hi,Is anybody having problems with network coverage and calls dropping after upgrading iPhone X to iOS 13?I had a perfectly good phone with 4G signal at home before upgrading. Now that I have upgraded the OS it can’t maintain a call, and it’s permane...

Jjspoole by Level 1: Joiner
  • 1884 Views
  • 5 replies
  • 0 kudos