Solved: iPad phone number not working

karen11 · ‎05-04-2020

Hello I pay monthly for my iPad and the data is working fine but have noticed the phone number is not working. Any ideas why this would be? If I ring out on it, it's dead and says I can't be connected if someone tries to ring it. I've tried adding it in the phone but asks for a pin once the text is sent to the number and of course the number does not work? I'm sure it was workign when I got the iPad/sim last year. I can see the phone number under my deivices on my O2 but I'm at a loss on how to fix it?

MI5 · ‎05-04-2020

iPads and tablets have data only sims.

Calls will not work @karen11

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎05-04-2020

iPads and tablets have data only sims.

Calls will not work @karen11

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

karen11 · ‎05-04-2020

Thank you so much!!

MI5 · ‎05-04-2020

You're welcome.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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