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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9008 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 381795 Views
  • 4 replies
  • 0 kudos

Live Chat

How to find my last live chat record in O2 app?

Lee12138 by Level 1: Joiner
  • 2326 Views
  • 5 replies
  • 0 kudos

Help

4 months ago I noticed I wasn’t receiving any voicemails. I checked my call forwarding and to my shock my ‘unanswered calls’ were being forwarded to another mobile number unknown to me! I removed the call forwarding and dialled the mobile number a fe...

Opal3 by Level 1: Joiner
  • 1908 Views
  • 6 replies
  • 0 kudos

iPhone XR iOS 13.3.1 no visual voicemail since update

My daughter has an iPhone XR and since the phone updated to iOS 13.3.1 she has lost visual voicemail. She travels to/from uni every week and apparently phone keeps telling her she has voicemail but when she calls it there are no messages?! Last night...

Verification Calls

Hi, I'm having an issue with my Bank of Scotland mobile banking app where I have entered my username, password and memorable information and I am given a 4 digit verification code to enter when I receive an automated call. However, when I click for t...

Resolved! iphone xs in boot loop

any advice, 3 days ago my iphone xs started with the issue of boot looping, ive managed to get it in to recover mode and tired to restore via itunes, once my phone restarts to restore it reboots again so i keep getting the error 4013 ive still got 18...

iangt by Level 1: Joiner
  • 897 Views
  • 1 replies
  • 0 kudos

How long does it take the number to transfer?

I just got an iphone today and switched over to it from my old pay and go. The guy in the 02 shop set it up and switched the number over for me and suchlike. I can make and recieve calls and recieve texts, but not send them. He said it won't take lon...

Anonymous by Not applicable
  • 56191 Views
  • 13 replies
  • 1 kudos

Resolved! IPhone 11 Pro significantly slower LTE performance than a Pixel 4 - LTE Advanced not supported?

I have an iPhone 11 Pro and recently tested out an unlocked Google Pixel 4 on the same SIM. When using the O2 SIM on the Pixel it noted it was on "4G+" which I understand is also known as 'LTE Advanced'. Using the same Speed Test app on the iPhone an...

YaBoi by Level 1: Joiner
  • 2179 Views
  • 5 replies
  • 0 kudos

Unlocking Iphone 6 plus

My son has just bought a used iphone 6 plus from a friend but the phone is locked to the networkHe is currently mid contract with Vodafone so needs to unlock the device to use his current simWe seem to be going round in circles trying to find a way t...

PN68 by Level 1: Joiner
  • 997 Views
  • 4 replies
  • 0 kudos

Hotspot

My MacBook connects to my iPhone hotspot but will only get an internet connection when I turn off 4g in the iPhone settings and use 3G. 4g use to work until a few weeks ago.

Alex4 by Level 1: Joiner
  • 778 Views
  • 3 replies
  • 0 kudos