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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9210 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382592 Views
  • 4 replies
  • 0 kudos

4G and WiFi Calling

I am unable to turn on 4G and WiFi calling. It says it need to contact 02 to allow 4G on this account. When I click on go to the website it says I have it on my account. I’ve spoken to 02 and they say it’s because theirs a nearby mast down. But I hav...

CrystalC by Level 1: Joiner
  • 502 Views
  • 2 replies
  • 0 kudos

Resolved! My order

My order was in stock then told it wasn’t once my order went through any chance I could just change colour of phone that’s in stock to speed up my order please

Louise3 by Level 1: Joiner
  • 544 Views
  • 2 replies
  • 0 kudos

Phone won’t make or receive calls

My phone will not make or receive calls. It will not connect at all. Was working fine last night. Done everything on help sheet, turned on off etc.

Kavgray by Level 1: Joiner
  • 759 Views
  • 3 replies
  • 0 kudos

Resolved! No Service

For four days my phone has not worked and says No Service. I know people have tried to ring and message me and nothing has come through. To the best of my knowledge I have not changed anything on the phone. Help

Marion by Level 1: Joiner
  • 2382 Views
  • 3 replies
  • 0 kudos

Mobile hotspot

So basically I can’t seem o use my mobile hotspot and really need to be able too can anyone help me out please

Joanne92 by Level 1: Joiner
  • 923 Views
  • 5 replies
  • 0 kudos

No Service

I’ve had No Service now for 5 days. Live Chat operators tried to tell me there were ‘mast’ issues, however other O2 users in the same locations had no issues. They also said they would ‘own’ my issue and get back to me - radio silence there.The Custo...

Russ2 by Level 1: Joiner
  • 584 Views
  • 1 replies
  • 0 kudos

Behind closed doors, new iPad pro series announced

Apple just dropped the new iPad pro series on its site.A12z bionic chip, faster than "most laptops"8 core GPU, For faster rendering and gaming.Display similar specs to the older iPad proDual pro camera including ultra wide camera and LIDAR. Comes out...

viridis by Level 56: Guvnor
  • 4267 Views
  • 14 replies
  • 2 kudos

Early upgrade via speed to refresh: Cancellation

So I was with O2 since 2018 with iPhone XR. Initially got the contract via Mobile Phones Direct for 18 months. Since December 2019 I kept seeing ‘Upgrade now for free’ banners in my O2 app. I kept browsing deals on there and never liked one until Feb...

Insurance

My phone doesn't charge anymore like from nowhere can the insurance cover that?

Vicemails tab on iPhone is empty

Hi, Voicemails on my wife's iPhone 6S are not showing up in the Voicemail tab in the phone app. It does indicate that she has new voicemail messages but the list of voicemails that were there have disapeared and new ones are not added. We have been h...