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Forum Posts

Swapped my wrong sim

Got a new iPad and sim swapped my mobile instead of iPad, now my phone is deactivated so I can’t phone to fix it

Anonymous by Not applicable
  • 1609 Views
  • 3 replies
  • 0 kudos

Resolved! Request unlock code

Hello I’m after a unlock code to change my phone to three if possible

Anonymous by Not applicable
  • 2256 Views
  • 3 replies
  • 0 kudos

Locked mobile phone

I am presently in Rwanda and my phone is locked. Switches on but no response to touching the icons or trying to swipe to another page

Anonymous by Not applicable
  • 1832 Views
  • 4 replies
  • 0 kudos

Resolved! Recycling

I'm recycling my old iPhone 6 back to O2. I have been told to remove pin locks/account locks and back up my content and factory reset the device. I have no idea how to do any of these things and despite searching on the O2 website, I can't find anyth...

U.K. mail Delivery

Hi all, Just moved over to O2 after being messed around by Vodafone. My iPad was due to arrive Friday however it wasn't dispatched until Friday evening. I got a message this morning from uk mail saying they would deliver it on Monday. Checked the tra...

Anonymous by Not applicable
  • 1903 Views
  • 6 replies
  • 0 kudos

Resolved! Wifi calling

Does anyone know how to set up wifi calling? My iPhone 7 (on iOS 10.0.3) just says "Contact O2" when I try to switch it on. But I can't find any means of contact on the website, just an endless loop of pages with Contact Us links which lead nowhere. ...

Anonymous by Not applicable
  • 2279 Views
  • 6 replies
  • 0 kudos

Resolved! Give notice

I would like to give notice on my account 

Anonymous by Not applicable
  • 1802 Views
  • 2 replies
  • 0 kudos

Resolved! iphone 6 unlock

i got an iphone 6 locked to o2. i havent got an o2 account as im a giffgaff cusmter. im going to austrlia for holiday in 4 weeks and need my iphone unlocked to use over there. went into o2 store and looked online about unlocking it but cant find help...

Anonymous by Not applicable
  • 1832 Views
  • 4 replies
  • 0 kudos

Resolved! Proof of Purchase

Hi, I have recently ungraded my phone and updated my insurance to cover the new model. However, it states that if I wanted to make a claim I would need a proof of purchase that includeds the phones IMEI number. Does anyone know how I can get hold of ...

Anonymous by Not applicable
  • 8062 Views
  • 5 replies
  • 0 kudos