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Wifi issue with iPhone 6?

gemz4the1
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on ‎08-10-2014 08:16

on ‎08-10-2014 08:16

Has anyone else experienced issues with the wifi on the iPhone 6? I don't know if it is the iPhone 6 or the iOS 8.

 

The wifi randomly goes off and can't find a signal.  I put it on airplane mode and off again and still nothing - even when it is next to the router.  The only thing that resolves the issue is to reset the phone, although it is just a temporary measure and it happens agin 1 or 2 days later.

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Anonymous
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In response to gemz4the1

on ‎19-10-2014 09:43

on ‎19-10-2014 09:43

Morning Gemma.

Looks like it can be who you speak to sometimes !

Let's hope this one behaves for you.
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Cleoriff
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‎19-10-2014 09:53 - edited ‎19-10-2014 09:54

‎19-10-2014 09:53 - edited ‎19-10-2014 09:54

@gemz4the1 wrote:

Just to update you:

I went back to the Apple shop yesterday.  I explained to the advisor what the problem has been since the restore and he read the notes from my last visit.  He did not even do any diagnostics on the phone he just replaced it for me.

Fingers crossed this phone will work slight_smile

Well done gemz. Just shows perseverance does pay off...Oh and good customer care.

I really hope this one proves trouble free..:smileywink:

Veritas Numquam Perit

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jonsie
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on ‎19-10-2014 12:01

on ‎19-10-2014 12:01

Good news Gemz and I bet you feel more confident in the phone now slight_smile

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MI5
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on ‎19-10-2014 14:12

on ‎19-10-2014 14:12

They should have done that the first time......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gemz4the1
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on ‎20-10-2014 08:03

on ‎20-10-2014 08:03

@MI5 wrote:
They should have done that the first time......

I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine slight_smile

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Anonymous
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on ‎20-10-2014 08:40

on ‎20-10-2014 08:40

Gemz4the1 said "I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine :smileyhappy:"

I agree Genma.

It's reasonable for any company to make checks first.
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