This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Wifi issue with iPhone 6?

gemz4the1
Level 23: Casual Specs
  • 2478 Posts
  • 261 Topics
  • 33 Solutions
Registered:

on ‎08-10-2014 08:16

on ‎08-10-2014 08:16

Has anyone else experienced issues with the wifi on the iPhone 6? I don't know if it is the iPhone 6 or the iOS 8.

 

The wifi randomly goes off and can't find a signal.  I put it on airplane mode and off again and still nothing - even when it is next to the router.  The only thing that resolves the issue is to reset the phone, although it is just a temporary measure and it happens agin 1 or 2 days later.

Message 1 of 66
9,313 Views
0 Kudos
65 REPLIES 65

Anonymous
Not applicable
In response to gemz4the1

on ‎19-10-2014 09:43

on ‎19-10-2014 09:43

Morning Gemma.

Looks like it can be who you speak to sometimes !

Let's hope this one behaves for you.
Message 61 of 66
1,175 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to gemz4the1
  • 129290 Posts
  • 836 Topics
  • 7605 Solutions
Registered:

‎19-10-2014 09:53 - edited ‎19-10-2014 09:54

‎19-10-2014 09:53 - edited ‎19-10-2014 09:54

@gemz4the1 wrote:

Just to update you:

I went back to the Apple shop yesterday.  I explained to the advisor what the problem has been since the restore and he read the notes from my last visit.  He did not even do any diagnostics on the phone he just replaced it for me.

Fingers crossed this phone will work slight_smile

Well done gemz. Just shows perseverance does pay off...Oh and good customer care.

I really hope this one proves trouble free..:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 62 of 66
1,169 Views
0 Kudos

jonsie
Level 94: Supreme
In response to Cleoriff
  • 96320 Posts
  • 614 Topics
  • 7182 Solutions
Registered:

on ‎19-10-2014 12:01

on ‎19-10-2014 12:01

Good news Gemz and I bet you feel more confident in the phone now slight_smile

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 63 of 66
1,153 Views
0 Kudos

MI5
Level 94: Supreme
In response to jonsie
  • 152519 Posts
  • 651 Topics
  • 29114 Solutions
Registered:

on ‎19-10-2014 14:12

on ‎19-10-2014 14:12

They should have done that the first time......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 64 of 66
1,141 Views
0 Kudos

gemz4the1
Level 23: Casual Specs
In response to MI5
  • 2478 Posts
  • 261 Topics
  • 33 Solutions
Registered:

on ‎20-10-2014 08:03

on ‎20-10-2014 08:03

@MI5 wrote:
They should have done that the first time......

I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine slight_smile

Message 65 of 66
1,116 Views
0 Kudos

Anonymous
Not applicable

on ‎20-10-2014 08:40

on ‎20-10-2014 08:40

Gemz4the1 said "I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine :smileyhappy:"

I agree Genma.

It's reasonable for any company to make checks first.
Message 66 of 66
1,108 Views
0 Kudos
Top