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Anonymous
Posts: 0

Re: Wifi issue with iPhone 6?

Morning Gemma.

Looks like it can be who you speak to sometimes !

Let's hope this one behaves for you.
Posts: 98,263
Topics: 762
Registered: ‎14-01-2013

Re: Wifi issue with iPhone 6?

[ Edited ]

@gemz4the1 wrote:

Just to update you:

I went back to the Apple shop yesterday.  I explained to the advisor what the problem has been since the restore and he read the notes from my last visit.  He did not even do any diagnostics on the phone he just replaced it for me.

Fingers crossed this phone will work Smiley Happy


Well done gemz. Just shows perseverance does pay off...Oh and good customer care.

I really hope this one proves trouble free..Smiley Wink

*The Game Is On*

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Posts: 83,736
Topics: 577
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Registered: ‎04-01-2009

Re: Wifi issue with iPhone 6?

Posts: 115,313
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Registered: ‎04-04-2012

Re: Wifi issue with iPhone 6?

They should have done that the first time......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 2,478
Registered: ‎03-11-2013

Re: Wifi issue with iPhone 6?


@MI5 wrote:
They should have done that the first time......

I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine Smiley Happy

Anonymous
Posts: 0

Re: Wifi issue with iPhone 6?

Gemz4the1 said "I agree but I suppose they had to double check that it wasn't a softwrae issue.

Fingers crossed this will work fine Smiley Happy"

I agree Genma.

It's reasonable for any company to make checks first.