20-08-2024 20:05
I’ve done everything I need to to upgrade my account with a new phone and contract. It’s been over two hours since I should have received my contract in an email and I still haven’t.
I'm advised not to proceed without receiving this.
How long can I expect to wait until I receive this and can complete my upgrade?
20-08-2024 21:01
20-08-2024 21:01
Check your junk or spam mail folder, if its. not in there then you are going to best calling o2 tomorrow morning and speaking to the sales team on 0800 081 0255
20-08-2024 21:02
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255