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Waiting for my contract email

Withnail
Level 1: Joiner
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I’ve done everything I need to to upgrade my account with a new phone and contract. It’s been over two hours since I should have received my contract in an email and I still haven’t. 

I'm advised not to proceed without receiving this. 

How long can I expect to wait until I receive this and can complete my upgrade? 

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madasaf1sh
Level 77: Grand Master
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@Withnail 

 

Check your junk or spam mail folder, if its. not in there then you are going to best calling o2 tomorrow morning  and speaking to the sales team on 0800 081 0255

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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