cancel
Showing results for 
Search instead for 
Did you mean: 

Visual voicemail has disappeared

Anonymous
Not applicable

Visual voicemail has disappeared on my iphone 5S.  It happened around time I changed contract to increase data so not sure if this is the cause.  I have tried hard phone reset but hasn't made any difference so any help would be appreciated.

Message 1 of 5
6,516 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:
You will be on the wrong data package.
You need to call 202 and ask to be changed to data for iPhone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
6,512 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:
You will be on the wrong data package.
You need to call 202 and ask to be changed to data for iPhone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
6,513 Views

Anonymous
Not applicable

That was the answer thank you!

Message 3 of 5
6,484 Views

MI5
Level 94: Supreme
  • 150380 Posts
  • 641 Topics
  • 28639 Solutions
Registered:
No worries. Glad you got sorted.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
6,478 Views

Marjo
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hello @Anonymous welcome to our forum! Glad to see you got your issue solved. :smiley:

 

Thanks @MI5:smiling:

Message 5 of 5
6,441 Views