Solved: Re: Visual voicemail has disappeared

Anonymous · ‎02-10-2017

Visual voicemail has disappeared on my iphone 5S. It happened around time I changed contract to increase data so not sure if this is the cause. I have tried hard phone reset but hasn't made any difference so any help would be appreciated.

MI5 · ‎02-10-2017

You will be on the wrong data package.
You need to call 202 and ask to be changed to data for iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-10-2017

You will be on the wrong data package.
You need to call 202 and ask to be changed to data for iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎02-10-2017

That was the answer thank you!

MI5 · ‎02-10-2017

No worries. Glad you got sorted.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎04-10-2017

Hello @Anonymous welcome to our forum! Glad to see you got your issue solved.

Thanks @MI5!

O2

Visual voicemail has disappeared

Getting a Battery change by Apple whilst on O2 Ins...

Activating mobile plan with new Apple Watch Ultra ...

Apple Watch Cellular Data stuck on 'Activating'

Sim not working In new phone

Billing