Solved: Re: Using an iPhone

Shroko · ‎21-10-2021

When on the O2 website, after selecting a SIMO to purchase, it asks "will you be using an iPhone?"

I am curious, does anyone know why this question about iPhones is asked?🤔

MI5 · ‎21-10-2021

It should indicate to O2 that you need the iData bolt on adding to the account.

Unfortunately, this rarely happens without a chase up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎21-10-2021

@Shroko

It should indicate to O2 that you need the iData bolt on adding to the account.

Unfortunately, this rarely happens without a chase up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Shroko · ‎21-10-2021

Ah okay, thanks for clearing that up.

What does the iData bolt on give you?

gmarkj · ‎21-10-2021

It allows things like Visual Voicemail to work in the UK, and prevent any issues if using your iPhone overseas @Shroko

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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