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Using an iPhone

Shroko
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When on the O2 website, after selecting a SIMO to purchase, it asks "will you be using an iPhone?"

 

I am curious, does anyone know why this question about iPhones is asked?🤔

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MI5
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@Shroko 

It should indicate to O2 that you need the iData bolt on adding to the account.

Unfortunately, this rarely happens without a chase up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122226 Posts
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  • 18981 Solutions
Registered:

@Shroko 

It should indicate to O2 that you need the iData bolt on adding to the account.

Unfortunately, this rarely happens without a chase up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Shroko
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Ah okay, thanks for clearing that up.

What does the iData bolt on give you?

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gmarkj
Level 55: Good Authority
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It allows things like Visual Voicemail to work in the UK, and prevent any issues if using your iPhone overseas @Shroko 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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