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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9431 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382963 Views
  • 4 replies
  • 0 kudos

Resolved! Phone bill

When upgrading early and the month after you get your bill will you have to pay 2 month on the new device you have just upgraded too

Mather212 by Level 1: Joiner
  • 760 Views
  • 3 replies
  • 0 kudos

Advice needed

So I just got two apple watches and gave one to my Dad as a gift. his iPhone is with Vodafone and the watch is on contract with O2 in my name. When setting it up, Vodafone added a monthly cost of +£7 onto my dads bill to use data on the watch. Is tha...

Resolved! How do I SIM unlock a second hand iphone?

I have bought a iPhone from cex but it's o2 SIM locked and I am wondering how do I make it so I can use other SIM cards don't know what contract it was on before

Personal hotspot

Is anyone else having trouble with personal hotspot on iPhone after updating to iOS 15. I’ve done everything I’ve been told and it’s still not working. It used to work all the time before updating now it’s stopped

SG8 by Level 1: Joiner
  • 619 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch 6 cellular airplan

Hii recently purchased an Apple watch 6 with a cellular plan. After 6 weeks I’ve decided I don’t like it and would like to transfer the plan and watch to a family member which is part of my contract. First o2 agent advised this was possible but when ...

Deks82 by Level 1: Joiner
  • 719 Views
  • 3 replies
  • 0 kudos

Resolved! Free Apple misic

HiI recently upgraded and was to have free 6 months Apple Music just wondering when I should be receiving the code for it?

Flyguy by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Problems buying Apple Watch - no numbers

 Hi, I am trying to purchase an Apple Watch on the website. However when I get to checkout and sign in the title of the page says choose number to connect Watch to, however underneath it says you don’t have any pay monthly plans to connect to, even t...

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Luke1994 by Level 1: Joiner
  • 662 Views
  • 1 replies
  • 0 kudos

Resolved! Help

My FaceTime and messages won’t work

Emma110 by Level 1: Joiner
  • 459 Views
  • 1 replies
  • 0 kudos

Resolved! Ordered phone next day delivery

I ordered an iPhone 12 with next day delivery on Saturday, will it come today on Sunday or not? Will I have to wait until Monday?

Taitytot by Level 1: Joiner
  • 594 Views
  • 1 replies
  • 0 kudos

Resolved! Set Up New sim for Apple Watch 6 But Not Dailing Out

I have bought a very nice iPhone 13 pro max. Got it all set up and got my Apple Watch 6 synced to it. I bought an e sim airtime plan at £5 a month to allow my shiny new phone to allow my Apple Watch 6 to make and receive calls. It was confirmed as ha...