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Forum Posts

Resolved! how to unlock my Iphone 7 for other network

Hi,I would like to ask you how to unlock my Iphone 7 for other network.I have already upgraded for a new contract with a new phone and i want to use my old phone in a different mobile networkthanks

Resolved! Visual Voicemail not Working

I called customer services on Friday as I noticed on my new tarif my Visual Voicemail was not working, so the person on the phone very politely told me he had added the correct bolt on and all would be well. Today it still wasnt working and I spoke t...

Resolved! Apple Watch connection

Took delivery of an Apple Watch 5 today, but surprise surprise I get the dreaded error 30 when trying to activate mobile data. I upgraded my iPhone X to iOS 13 yesterday, bet this is the problem!

bluedub by Level 1: Joiner
  • 1585 Views
  • 2 replies
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Resolved! Esim iPhone

I have an iPhone XS which is ready for esim. Can you please tell me when o2 will be able to supply a QR code for to have an extra number. It would be great if it’s now. There are bound to be loads on iPhones XS and XR by now. Awaiting in anticipation

Resolved! eSIM finally on the horizon

In the early hours of this morning my iPhone XS Max prompted me to ‘update carrier settings’. It is now on ‘O2 36.2’.At the same time, I noticed that when going to the Apple Watch app to ‘Set Up Mobile Data’ I was taken to an o2 branded screen that s...

joeobrien by Level 2: Apprentice
  • 5585 Views
  • 9 replies
  • 0 kudos

Resolved! Upgrade

If I upgraded yesterday but chosen the wrong phone, can change the order ?

Court by Level 1: Joiner
  • 832 Views
  • 2 replies
  • 0 kudos

Resolved! Iphone 11 Pro - Delivery Date

I ordered my Iphone 11 Pro on Friday 13th September, can you tell me when I will acutally receive this? Would I the 20th September?

myersa485 by Level 1: Joiner
  • 1420 Views
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Series 5 band options

Hi, I was wondering if it's possible to choose your band when pre-ordering the series 5 apple watch? Or is that only an option if ordering directly from Apple?

doris97 by Level 1: Joiner
  • 929 Views
  • 2 replies
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Resolved! iMessage number change

I've tried everything above but im still stuck with my 'new' o2 number in settings and not my ported number.O2 customer services dont get what im explaining to them and just keep telling my to keep restarting my iphone郎

Wezzerm77 by Level 1: Joiner
  • 3791 Views
  • 8 replies
  • 0 kudos