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New Phone won't get past SW update

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LU_U
Level 1: Joiner
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on ‎07-10-2021 08:17

on ‎07-10-2021 08:17

I've just received my new Iphone 11 as part of my upgrade.  I am trying to set it up but it won't get past the iOS15.0.1 Update (downloads and then sticks on Install Now and effectively crashes).  It won't let me bypass this stage and it won't let me manually set up.  Please help.

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MI5
Level 94: Supreme
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on ‎07-10-2021 08:26

on ‎07-10-2021 08:26

@LU_U 

Try connecting to iTunes on your PC, MAC or laptop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153081 Posts
  • 652 Topics
  • 29218 Solutions
Registered:

on ‎07-10-2021 08:26

on ‎07-10-2021 08:26

@LU_U 

Try connecting to iTunes on your PC, MAC or laptop

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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