Unlocking iPhone 4 to all networks

[Anonymous]

Wonder if someone could give me some advice as I'm unsure if I'm doing it right.
So I'm now due for an upgrade going for the iPhone 5s so the mother in law Is going to have my old iphone 4 so I filled in the online request for to unlock my phone got a reply 2 days later saying its been granted and to plug my iphone 4 into a computer start up iTunes with a different network sim in so did this with a Virgin sim and all I got was iphone has failed activation please try again and my phone basically reset it's self as if it were brand new (which scared the hell out of me because I have loads of photos of my kids on it and never back up lol) so I pop my old sim in it booted back up and thank god everything went back to normal so what's the deal I'm I doing something wrong?
Thanks for your time

[Anonymous]

No.

You get the notification mail , input a non O2 sim in and hook up to iTunes should tell you it's now unlocked.

I would try a main stream sim card from vodaphone or 3 and not from a virtual network.

May be worth requesting again or ring customer service.

Numbers are in the contact us tab at the bottom of the forum page.

[Anonymous]

I requested again just to be on the safe side and it said it couldn't complete the request as it has already been requested for that l

[Anonymous]

God damn phone lol requested for that imei number already

[Anonymous]

Have you tried another alternative sim as suggested ?

If you get stuck ring cs on 202
For contract or 4445 payg

[jonsie]

Tha tends  to suggest that it should now be unlocked. As BoB advised, I would try a mainstream network sim.

[Anonymous]

Also perform a backup via iTunes before hand just in case.

[Anonymous]

I've put other sims in just get no service also tried connecting with iTunes with a vodaphone sim same thing happened my phone is still on contract if that makes any difference lol

[MI5]

Been on contract makes no difference.

Just to be sure on the process....

Insert Voda Sim

Phone off

Open itunes on PC

Connect data cable to phone & PC ?

[Anonymous]

What have cs said ?