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UNABLE TO ACCESS INTERNET USING 3G. UNABLE TO SEND/RECEIVE BLUEYONDER EMAILS.

Anonymous
Not applicable

Please can you help?

Message 1 of 7
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Anonymous
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Change it to mobile.o2.co.uk

View solution in original post

Message 7 of 7
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MI5
Level 94: Supreme
  • 146687 Posts
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Registered:
Email won't be working without internet connection. Try resetting your network connection, turn phone on and off, remove wipe and replace SIM and check your area for service issues http://status.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 7
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Anonymous
Not applicable
Double check you have the correct APN Settings, My father-in-law had the same problem.

text active to 1010 i think it is and if that doesn't help go into the APN settins and make sure whatever says

idata@o2.co.uk

is changed to

wap@o2.co.uk

Whether this is the right way about things I don't know as I'm an Android fanboy myself and only know limited info on Apple but it worked for him on his iPhone 5.

Hope this helps and MI5 please feel free to shoot me down if I'm wrong about anything here.

(Now, Back to the Android forum!)
Message 3 of 7
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MI5
Level 94: Supreme
  • 146687 Posts
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Registered:
iData is if you have an iPhone data bolt on or not and that's about as far as my knowledge on these things goes too.... See you in the Android section wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 7
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Anonymous
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Had this problem since I updated to ios6. Changing idata to wrap worked for me.
Message 5 of 7
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Anonymous
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Err that should be wap!!!
Message 6 of 7
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Anonymous
Not applicable
Change it to mobile.o2.co.uk
Message 7 of 7
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