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Transfering data

Anonymous
Not applicable

‎26-12-2015 11:22

‎26-12-2015 11:22

I have changed from iphone 4 to 5S and cannot transfer my photos and contacts, can anyone help?

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jonsie
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‎26-12-2015 11:28

‎26-12-2015 11:28

Normally back up the 4 to itunes and then connect the 5 and restore from that back up.

https://support.apple.com/en-gb/HT201269

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MI5
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‎26-12-2015 12:58

‎26-12-2015 12:58

Back up to iTunes or icloud and restore the new phone from the backup.
Just make sure both phones are on the same version of ios.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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