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Since I changed my sim to O2 my iMessage won't work

Anonymous
Not applicable
Changed sim an now my iMessage won't work
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Accepted Solutions

Anonymous
Not applicable

Is it a replacement sim for the same number or a different number?

Assuming it's the same number try:

Settings > Messages > Turn iMessage off

Settings > Mobile > Mobile Data Network > Reset Settings

Settings > Messages > Turn iMessage on

This should reactivate iMessage for your number on that device.

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Message 2 of 3
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Anonymous
Not applicable

Is it a replacement sim for the same number or a different number?

Assuming it's the same number try:

Settings > Messages > Turn iMessage off

Settings > Mobile > Mobile Data Network > Reset Settings

Settings > Messages > Turn iMessage on

This should reactivate iMessage for your number on that device.

Message 2 of 3
4,894 Views

Anonymous
Not applicable

Hi @Anonymous and a warm welcome to the community forum,

 

Welcome

 

Navigate to : Settings > Messages > Send & Receive.

Ensure your Apple i.d is inputted at the top in blue.

 

Ensure you have ticked the " You can be reached ny imessage at" appropiate telephone number and e mail address.

 

Ensure you have ticked the " Start New Conversation from" and tick your mobile number.

 

Apples iMessage Official Trouble Shooting Guide : 

http://support.apple.com/kb/ts4268

 

Remember you do need wifi or O2's mobile data turned on to use imessage.

 

Other resets are :

 

Settings > General > Reset > Reset Network Settings.

 

Hold the Power Button and Home Button until the Apple Logo appears and then let go. Your iPhone will reboot.

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