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Sim card

Sarahmack16
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I got a new phone in february which was the iphone 13 pro max and i got it with 30BG of data, but now the 30BG of data is put down under my sisters name and not mine when it should be. Is there way of fixing this?

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MI5
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@Sarahmack16 

Yes you can, if that suits your needs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@Sarahmack16 

All you can do is apply for your own contract when this one runs out and then it will be in your name.

You can migrate the number to your new account, so you won't lose it Guide: Migration & porting into O2  

If you do this now, you will have to pay early termination fees, so wait until it's ended.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sarahmack16
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Can i not just switch the sim cards and use her number and she can use mine?

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MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28683 Solutions
Registered:

@Sarahmack16 

Yes you can, if that suits your needs.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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