Return - AirPods bought on o2 online

[Fizz2616]

I bought AirPods yesterday, they’ve come today, but I bought them online o2 they didn’t come with a receipt, where do I return them to?

[Cleoriff]

Hi @Fizz2616 

Follow the info here https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Best of luck and welcome to the forum

[MI5]

@Fizz2616 

There should be a returns label in the package. 

Just stick the label on the parcel and return them Freeport, but get proof of posting. 

If your label was missing, call customer service and they will post one out to you Guide: How to find help & contact O2 

[Marjo]

Hey @Fizz2616 , hope you had a lovely Christmas. The information above should help you out with this, but if you get stuck any further, please let us know! 

[Charlieboyoo]

Unfortunately you have to request for a returns label,apparently they dont supply it because if not used it's a waste.Being friendly to the environment apparently.lol