22-06-2023 10:41
Hi All
I bought 2nd gen Apple Airpods from 02Shop in April this year and I've found that one pod is faulty and won't keep charge. I appreciate I am outside of the initial 14 and 30 day periods. What steps should I take to use any automatic warranty with 02shop and try to get a replacement?
Thanks in advance for your help.
Dugald
Solved! Go to Solution.
22-06-2023 11:01
O2 repairs link here https://www.o2.co.uk/help/device-and-sim-support/device-repairs
or contact Apple https://www.apple.com/uk/retail/geniusbar/
22-06-2023 11:01
O2 repairs link here https://www.o2.co.uk/help/device-and-sim-support/device-repairs
or contact Apple https://www.apple.com/uk/retail/geniusbar/
22-06-2023 11:40
22-06-2023 11:40
Many thanks MI5, much appreciated. I'll try and do the 02 link and see if I can get a repair started asap.