Get Help with Apple Devices

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Apple iPhone 8 Plus 128GB Gold

Hi I placed an upgrade order on March 30th and haven’t heard anything back as was told Apple iPhone 8 Plus is OOS.How much longer will this be OOS ? When can I expect my order as waiting 21 days is a joke to be honest someone should have contacted me...

Resolved! Apple Watch s5 connecting mobile data

I keep getting this message Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 15 please help

I got the Apple Watch Series 5 but I cant get the my data plan to work

I got the Apple Watch Series 5 from o2 today and I set it up. But when I got to the part where I have to set it up with my data plan o2 wouldn't let me, this message kept popping up instead "Oops, something went wrong. Try again and if the problem co...

Apple Watch mobile date not working

Hi, ive just recently purchased an Apple Watch from o2 and whilst it's set up fine I cannot seem to set up my mobile data evertytime I click the set up mobile data tab it sends me to o2 page and says Apple Watch on 02 is only available to personal pa...

Phone not delivered? and no email saying order on the way

HI I ordered an IPhone XR like new blue 256gb last Wednesday night as a back up phone, which i paid an up front charge for, received an order number and a new phone number-great. To date the phone has not been delivered, and i have not received any e...

Transfer data to new iPhone XR from iPhone 6 plus

Hi, I have just been sent my new iPhone XR and have inserted my SIM from my iPhone 6 Plus. None of the contacts, photos, notes or apps (nothing basically) has transferred to the new phone. I was asked to put the phones close so that a data transfer c...

iPhone 11

My brand new iPhone 11’s screen is locked I can’t open it and I can’t switch it off. I haven’t managed to obtain an answer as to how to fix the issue.

Apple watch

My Apple Watch is not receiving calls. The reason I took it out monthly was that I could be away from my phone and still receive calls via my watch. Also if I am in the house and my watch is in a different room I still cannot receive calls via watch....

iPhone 7 plus

Hello, I have an iPhone 7 Plus which was my previous contract phone with 02. I have since upgraded but have kept the iPhone 7 Plus. I would like to give it to my son who has broken his phone but he’s with EE, how can I unblock my old iPhone 7 Plus to...

Can’t unlock phone - What am I doing wrong?

I've been wanting to unlock my iPhone 5s that used to be Pay Monthly (and has been paid off) but after using my PAC code it is now PAYG. I foolishly didn't unlock it before using my PAC code. - I've "made a few calls" using the PAYG sim and it's reco...

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