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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9747 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383721 Views
  • 4 replies
  • 0 kudos

Apple Watch Season 5

I have just received my new apple watch season 5 as my season 4 broke and was unrepairable according to my insurance. I am trying to transfer the data plan to my new watch but keep getting an error saying "something went wrong ..... call o2 on 202 an...

Messaging and activation on iPhone 11

So, I have just joined O2 today, having switched over from three.. I received my sim the other day but with the bank holiday weekend I requested the number port to happen today, seems it’s switched over, but I can’t receive any texts, and my number i...

Resolved! Linking an iPad

Hi. I have an O2 account for two iPhones, for me and my wife. Can I link a third device, an iPad Gen 7, to the same account, and get a nano-SIM for this which shares the data allowance? Or do I have to take out a separate account?

Prolonged Delivery Time - iPad

Hi Everyone, I ordered the lastest 2020 iPad from O2 on Saturday Morning (28.03.2020) and paid for the premium delivery (£8.99). I appreciated in light of what is going on in the world there may be some delay in getting the device however I'm now not...

Matthew99 by Level 1: Joiner
  • 797 Views
  • 2 replies
  • 0 kudos

Resolved! Hot spotting

Hey, I'm a pay monthly customer with an iPhone 7 and I can't hot spot to either my work or home PC. I used to be able to do this, but haven't needed to for about a year. I've tried several online trouble shooting guides and have done things like: con...

TS1 by Level 1: Joiner
  • 1983 Views
  • 10 replies
  • 0 kudos

Resolved! Unable to set up Voice Mail on my iPhone XR

I have followed all the advice and even tried to follow instrucyions for setting un Visual Voicemail since cannot find recomended Bolt on

RJSB by Level 1: Joiner
  • 682 Views
  • 2 replies
  • 0 kudos

Harrassment calls

I have an iPhone XR and I am being harassed with calls and texts. The person responsible has a house full of SIM cards. I have blocked all numbers he’s used so far but it only blocks texts because he is withholding the number knowing that my phone wi...

Debz1076 by Level 1: Joiner
  • 831 Views
  • 4 replies
  • 0 kudos

Resolved! Apple Watch series 5 gps and cellular

Hi there, looking for some help! I’m going to purchase my first Apple Watch,the new one with the cellular and gps. But does it require purchase of separate airtime contract? As in if I buy it from Apple and then set up with my 02 phone - does it just...

Kimstarry by Level 1: Joiner
  • 960 Views
  • 3 replies
  • 0 kudos

Texting

My iphone will only send texts to other iphones, and not to other phones. Why is that