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Return or repair

Julie27
Level 1: Joiner
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on ‎13-01-2024 21:33

on ‎13-01-2024 21:33

Hi I bought AirPods before Christmas and they aren’t charging. I’ve been onto virtual assistant and arrange a repair or return. They only have phones, iPads and watches listed. Is there a number to call.

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madasaf1sh
Level 78: King of Kings
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on ‎13-01-2024 21:35

on ‎13-01-2024 21:35

@Julie27 


It would be quicker for you to speak to Apple Direct and they may do an instore swap for you..  Or you can call o2 on 0344 809 0202 its the same number for all customer services. 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎13-01-2024 21:49

on ‎13-01-2024 21:49

@Julie27 

Get Apple to do a remote diagnosis first as it may save a trip Genius Bar Reservation and Apple Support Options - Apple (UK)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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