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Recovering a deleted call

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Anonymous
Not applicable

on ‎20-12-2017 09:57

on ‎20-12-2017 09:57

Hi

 

I missed two calls yesterday (19/12/17) and for some inexplicable reason, deleted the entry from my recent call history log. Is there any way I can find out what these numbers were or do I need to wait for my next bill (which will be in Jan)? 

 

I've tried recent charges on the companion login site but this only shows calls/texts that I've made rather than those I've received.

 

Any help would be much appreciated.

 

thanks

 

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MI5
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on ‎20-12-2017 10:07

on ‎20-12-2017 10:07

No, no way of finding these at all now I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎20-12-2017 10:00

on ‎20-12-2017 10:00

I don't think there is but you can try my o2 app that should show not sure tho
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MI5
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on ‎20-12-2017 10:07

on ‎20-12-2017 10:07

No, no way of finding these at all now I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎20-12-2017 10:16

on ‎20-12-2017 10:16

Thanks all - having just got off the phone with o2 and they said they only have track of the calls I've made rather than those that are incoming!

 

 

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MI5
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on ‎20-12-2017 10:21

on ‎20-12-2017 10:21

Sorry 😞
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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on ‎20-12-2017 10:24

on ‎20-12-2017 10:24

Yet another thing that Tu would have been useful for...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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on ‎20-12-2017 10:28

on ‎20-12-2017 10:28

RIP.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎20-12-2017 17:17

on ‎20-12-2017 17:17

If you used Mightytext or mysms linked on a PC or tablet it would show on there. Might be useful for you in future.  

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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