Solved: Recovering a deleted call

Anonymous · ‎20-12-2017

Hi

I missed two calls yesterday (19/12/17) and for some inexplicable reason, deleted the entry from my recent call history log. Is there any way I can find out what these numbers were or do I need to wait for my next bill (which will be in Jan)?

I've tried recent charges on the companion login site but this only shows calls/texts that I've made rather than those I've received.

Any help would be much appreciated.

thanks

MI5 · ‎20-12-2017

No, no way of finding these at all now I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎20-12-2017

I don't think there is but you can try my o2 app that should show not sure tho

MI5 · ‎20-12-2017

No, no way of finding these at all now I'm afraid.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-12-2017

Thanks all - having just got off the phone with o2 and they said they only have track of the calls I've made rather than those that are incoming!

MI5 · ‎20-12-2017

Sorry 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎20-12-2017

Yet another thing that Tu would have been useful for...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎20-12-2017

RIP.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎20-12-2017

If you used Mightytext or mysms linked on a PC or tablet it would show on there. Might be useful for you in future.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Recovering a deleted call

Photos

Apple Watch for child

Apple Watch connection with 2nd hand watch

New Apple Watch sim not working

How do I log into My O2 if I no longer have the ph...

iPhone 6s O2 Locked