This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Reception

Go to solution
Mima
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎07-07-2016 14:23

on ‎07-07-2016 14:23

Having reception problems iphone6 o2 sent me a new sim has made no differance any thoughts
Message 1 of 5
3,890 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
jonsie
Level 94: Supreme
  • 96149 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

on ‎07-07-2016 14:28

on ‎07-07-2016 14:28

Check your postcode here : Service Status

Try resetting the network settings or a soft reset by holding the home and power buttons down until the Apple logo appears.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


View solution in original post

Message 2 of 5
3,887 Views
0 Kudos
4 REPLIES 4

Go to solution
jonsie
Level 94: Supreme
  • 96149 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

on ‎07-07-2016 14:28

on ‎07-07-2016 14:28

Check your postcode here : Service Status

Try resetting the network settings or a soft reset by holding the home and power buttons down until the Apple logo appears.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 2 of 5
3,888 Views
0 Kudos

Go to solution
adamtemp64
Level 66: Unequalled
In response to jonsie
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on ‎07-07-2016 14:45

on ‎07-07-2016 14:45

as well as the link @jonsie has given have a read here http://community.o2.co.uk/t5/Other-Products-and-Services/Do-you-have-poor-coverage-signal-Indoors-Th...

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 5
3,877 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to jonsie
  • 152349 Posts
  • 651 Topics
  • 29082 Solutions
Registered:

on ‎07-07-2016 14:45

on ‎07-07-2016 14:45

Reception problems where?
Only in one place or everywhere?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
3,876 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 96149 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

on ‎07-07-2016 15:25

on ‎07-07-2016 15:25

If it's only home then use TU if you are on contract or Business account.

http://www.o2.co.uk/apps/tu-go

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 5 of 5
3,856 Views
0 Kudos
Top