11-07-2020 19:18 - last edited on 11-07-2020 21:22 by Mike_T
Hi. I have just transferred my data from my old iPhone 6 to the new iPhone 11. But for some reason I have lost all of my photos from the last three years. I have downloaded most but not the 2020 photos. When I sign into my iCloud account online I cannot find the photos either. I have no idea what happened and how I can get to the photos? Should I re insert my sim into the iPhone 6 and then download all of the pictures?
Thank you in advance. Kat
Solved! Go to Solution.
11-07-2020 19:33
11-07-2020 19:23
You need to put the sim in the 6 and then do a backup to itunes
Then put the sim in the 11 and restore from the last backup in itunes
11-07-2020 19:25
Hi @Katflap
This from Apple. Scroll down to photos
https://support.apple.com/en-us/HT203768
Veritas Numquam Perit
11-07-2020 19:33
11-07-2020 19:48
11-07-2020 19:48