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Deborah1963 · ‎08-10-2021

Hi, I wonder if anyone can help me - I am currently in France and want to do o some work on my pc , using my iphone as a hotspot. I have done this before, but this time the Hotspot’ option has completely disappeared from it’s usual place, under ‘settings’. Does anyone know how to get it to show up? I have plenty of data allowance.

MI5 · ‎08-10-2021

@Deborah1963

Check your data apn is set to "idata.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Deborah1963 · ‎09-10-2021

That is correct. Still no luck.

Cleoriff · ‎09-10-2021

@Deborah1963

Change your data APN to "mobile.o2.co.uk" and see if that helps at all.

Veritas Numquam Perit

Deborah1963 · ‎10-10-2021

It is that already

MI5 · ‎10-10-2021

@Deborah1963

You need to change the data apn to idata as I said above.

Hotspot won't work unless it is set to idata.

You can't have both idata and mobile.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

RafaC · ‎12-10-2021

Hey @Deborah1963 did you manage to sort this one out?

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