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O2 wifi

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Anonymous
Not applicable

on ‎11-11-2017 12:43

on ‎11-11-2017 12:43

My 02 WiFi not working since updating my iPhone 6+ to 11.2 Please can u help. Thanks.
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MI5
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on ‎11-11-2017 12:58

on ‎11-11-2017 12:58

Wifi calling doesn't work abroad unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎11-11-2017 12:46

on ‎11-11-2017 12:46

Maybe if you give us more details?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎11-11-2017 12:51

on ‎11-11-2017 12:51

I’m in Hong Kong. WiFi is available here.
But the WiFi calling msg on iPhone not appearing but states it has been enabled. I had updated my iPhone to 11-2 on Friday too.
Thanku
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎11-11-2017 12:58

on ‎11-11-2017 12:58

Wifi calling doesn't work abroad unfortunately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎11-11-2017 13:24

on ‎11-11-2017 13:24

11.2 is only still in the beta stages. It hasn’t been released to the general public yet

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MI5
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on ‎11-11-2017 13:46

on ‎11-11-2017 13:46

It won't make wifi calling work abroad though even when it is released.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎11-11-2017 14:59

on ‎11-11-2017 14:59

I know 😉 I was just guessing it’s a public beta user as 11.2 hasn’t been generally rolled out. Everyone else will still be on 11.1

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