on 02-05-2013 20:33
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:33
Hi - I've installed the O2 Wifi app on my iPhone 5, and it asked my if I wanted to install the O2 Wifi Profile to allow automatic connection when in range of a hotspot. I said yes, but now it's asking me for my 'passcode'. Which passcode?
I've had 4 failed attempts so far - I've tried my Apple password twice, one of the passwords I tend to use for other things (I know I shouldn't re-use passwords), and my phone number (suggested by an O2 'guru').
Any other suggestions?
Cheers
John
Solved! Go to Solution.
Accepted Solutions
- 151851 Posts
- 650 Topics
- 28847 Solutions
on 02-05-2013 20:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:47
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:42
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:44
When I installed the O2 Wifi app it sent me a 4 digit code to my phone which I entered to allow the app to install. But this isn't the app - it's the profile, which is optional. Do you think I should use the same 4 digit code? I had assumed that was just for installing the app.
I'm already up to 4 failed attempts so I'm being a bit careful - don't know how many attempts I've got, or what happens if I exceed the limit...
- 151851 Posts
- 650 Topics
- 28847 Solutions
on 02-05-2013 20:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:47
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:49
Thanks. How many times have you used the code? Did you use it a second time, to install the Wifi profile?
- 151851 Posts
- 650 Topics
- 28847 Solutions
on 02-05-2013 20:55
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:55
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 20:58
Yeah, might be different on Android but I used it to install the app, and that's working fine. It's just this profile thing which is causing the trouble.
Anyway, I came out of the app, and when I go back in it's not asking me whether I want to install the profile any more - can't see anything in settings either. Perhaps it will pop up again when I get near a hotspot.
- 151851 Posts
- 650 Topics
- 28847 Solutions
on 02-05-2013 21:03
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 02-05-2013 21:03
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 16454 Posts
- 312 Topics
- 1316 Solutions
on 03-05-2013 09:16
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 03-05-2013 09:16
to install any profile on an iphone it is your 4 digit passcode used to unlock the screen
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services