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Number on O2 account correctly changed but not on my phone itself

Oz02
Level 1: Joiner
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I recently had a transfer of ownership from my mother’s O2 account to create my own, this meant keeping the same phone number. I called and got it successfully transferred onto my account but my iPhone still says my number is the temporary one that came with the ESIM. What is the reason for this? How can I fix it?

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MI5
Level 94: Supreme
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@Oz02 

Settings >Phone >My Number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150811 Posts
  • 645 Topics
  • 28743 Solutions
Registered:

@Oz02 

Settings >Phone >My Number.

Edit, save and reboot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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