Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
Unable to make outgoing calls only can send text and wats app. Bill is all payed never missed a payment had contract over 5 years never had this problem. Tried customer service. What a joke on hold for 2 hrs to then be cut off
Hi there, I was trying to enable mobile data on my Apple Watch, but I got this message "Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 27". Could you please let me know...
Does an iPhone 14+ take the same sim as an iPhone XR?
Ported my number from vodafone to o2 on the 23/02/24. Since then I have not been able to use imessage or facetime on my iPhone 12 pro. I did not have an issue on Vodafone only started when I move to O2. I have tried all the troubleshooting steps mult...
I have been unable to add QR code for Esim and do not know where to add manual settings in iPhone 14 Pro. I currently have no network connection so customer service cannot help, as I cannot verify my account by text
Hi I’m on the sky deals for upgrade it’s Apple iPhone 12 purple 5gb unlimited text and calls. Data rollover and 5G access no extra cost for £23. I’ve looked on your site as I’m an O2 and virgin customer and your price is not the same I was wondering ...
I have original proof of purchase and the phone is nothing related to O2, I have been using this for 6 months with SIM free plan with a year contract in O2, Suddenly on Monday SIM 1 Not allowed error came, I thought it's some mast problem but did not...
I have an iPhone 6 which is unable to load websites (such as Google Maps e.g.) or even pictures when working from the 4G network. It works fine when I'm connected to a wi-fi network however. Can this be improved?
Hi, I'm trying to add a data plan for my Apple Watch. Each time I try, I get a different reference code (15 is most prominent). I used to have an Apple Watch data plan about 4 months ago. I'm following the normal steps Apple Watch App -> Mobile Data ...
More info (Highlight to read)Hi everyone, since last Tuesday I can't add my Apple Watch to my account and use like cellular. O2 costumer service somehow blocked even my eSIM on my phone to try to make something. I've been tree times to the O2 store a...
