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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7717 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 365148 Views
  • 4 replies
  • 0 kudos

New phone

I ordered a phone on Thursday an it still hasn’t been processed how long should it normally take

Resolved! Does anyone at O2 know how to enable INTERNATIONAL MESSAGING PERMISSIONS for iMessage/FaceTime?

I have had my iPhone 13 since 8th January 2023, at first I was with Sky and now I’m with O2. That’s about 6 months. Ever since I got my iPhone I have had a problem activating my number, to use with iMessage and FaceTime. I had several discussions wit...

ross_mini5 by Level 2: Apprentice
  • 2444 Views
  • 12 replies
  • 0 kudos

Resolved! New Phone Locked to 02

If I upgrade my phone, will the new phone I order be locked to 02 before inserting a Sim? Can I use my current Sim in my “old” phone with the updated tariff and Gift the phone to my partner who is on a different network and both still work, or will t...

BatmanDan by Level 1: Joiner
  • 823 Views
  • 3 replies
  • 0 kudos

Apple Watch Error 106

So, I've moved over from Tesco to O2, about a week ago. Today my new iPhone 15 Pro and Apple Ultra Watch 2 (the reason I swapped to O2) have arrived, and I've got the phone set up, and when trying to get the Mobile Service set up on the Watch (via th...

djaychela by Level 2: Apprentice
  • 4036 Views
  • 34 replies
  • 0 kudos

Resolved! Apple watch data plan

So, I bought the Apple Watch Ultra 2 and after using for abit its too big for me... Im out of my 14 days, so a relative is going to buy it from me and Im gonna go get a normal apple watch. However, how can I remove the data plan linked to my number f...

Rbarkley82 by Level 4: Observant
  • 881 Views
  • 1 replies
  • 0 kudos

Spend cap

Can you please help me to increase my spend cap urgently 

Sahil by Level 1: Joiner
  • 387 Views
  • 1 replies
  • 0 kudos

Resolved! iMessage won’t activate after number port.

I’m regretting switching to o2. My imessage is not activating no matter what i do. I’ve reset my phone and my network settings and nothing seems to work i get the same Activation unsuccessful message. I was on the phone to o2 and apple for 2 hours ye...

my phone has no service

my phone has no service and i can’t use my 4g or phone or text anyone why is this

megan181 by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

No signal

Just got my new phone and I have no signal 

Sue1989 by Level 1: Joiner
  • 1005 Views
  • 5 replies
  • 0 kudos