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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 3279 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 339007 Views
  • 4 replies
  • 0 kudos

Apple Watch data plan not activating O2 customer service not helping

18 days!!!!! Been trying to get a data plan activated on my Apple Watch, stuck in the system. Customer services have been appalling and the scripted response please wait 48 hours. Apple Watch purchased from apple store so they won't help attach it to...

Resolved! Data top up

Hi, I can't seem to add top up Data this month. I've been able to do it previously, and I wonder if it's linked to the fact I'm upgrading my monthly subscription tariff from next month (to give me more data). Either way, I need to add some top up dat...

Intermittently not receiving calls / texts

Hi, hope someone can help. I have been with O2 for years, so this isn't a sim swap issue. I changed from an iPhone 6S to an XR at the start of the year and have been having intermittent problems of not getting calls and texts when the phone is at res...

Melchett by Level 1: Joiner
  • 3670 Views
  • 13 replies
  • 0 kudos

ESim visual voicemail

Im going round and round in circles with this grrrrr I currently have 2 lines on my iPhone:Business - vodafone with normal simPersonal - O2 esim Is there anyway to have both accounts with visual voicemail. O2 have been totally unhelpful everytime I h...

Apple watch contract

Im looking for a apple watch and ive looked at other places but im wanting to do a contract and pay it off each month instead of fully, but to get from 02 or other companies i need to have a sim with them ect.. if i was to order both a sim and a appl...

Apple Watch Data Plan Error 106

Hi, I have an Apple Watch data plan on my number, it stopped working when my number was ported in from Tesco mobile, when trying to re add the plan in the Watch app it just gives error 106, I have been on the phone for days to customer service who ha...

Resolved! Undelivered Device

I recently upgraded and ordered a new device. My parcel status with DPD says returned to O2 as they were unable to deliver to my delivery address.

Missing2 by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos

changing handsets

Im changing handsets from an android to an apple. I know my sim pin.But can't get make calls. How do I make it all work?

lbee by Level 1: Joiner
  • 408 Views
  • 3 replies
  • 0 kudos

Mobile Data Stuck on Activating

I purchased an Apple Watch SE which arrived on Monday. I spoke to someone on Monday and again yesterday about the fact that it doesn’t recognise my mobile data plan. When I try to “set up mobile service” on app it has some variant on “oops something ...

JMF2 by Level 1: Joiner
  • 3676 Views
  • 24 replies
  • 0 kudos