Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...
Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...
I have been trying to set up mobile data on my Apple Watch - I am following the correct instructions: 1. Open the Watch app on your iPhone and tap on ‘Mobile Data’.2. Then tap ‘Set up mobile data’. 3. You’ll be prompted to sign in with your My O2 use...
Hi. Any chance someone could help with my watch being stuck on activation after choosing data plan for it…, thank you in advance.
Hi after so many phone calls to o2 been passed around even cut off at one point and still no help with getting my watch set up now have been passed to network team with a case number 5 to 7 days shocking it’s like no one knows how to fix this issue w...
My iphone 12 for my son did not arrive. Can you explain why and when I should expect it.
Unable to make outgoing calls only can send text and wats app. Bill is all payed never missed a payment had contract over 5 years never had this problem. Tried customer service. What a joke on hold for 2 hrs to then be cut off
Hi there, I was trying to enable mobile data on my Apple Watch, but I got this message "Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 27". Could you please let me know...
Does an iPhone 14+ take the same sim as an iPhone XR?
Ported my number from vodafone to o2 on the 23/02/24. Since then I have not been able to use imessage or facetime on my iPhone 12 pro. I did not have an issue on Vodafone only started when I move to O2. I have tried all the troubleshooting steps mult...
My current iPhone uses an eSIm. I have ordered a new phone (from Apple, not O2) and I will need to transfer the eSIM from my current phone to the new one.I have read that you need to visit and O2 shop in order to get a new eSIM to use in the new phon...
I have been unable to add QR code for Esim and do not know where to add manual settings in iPhone 14 Pro. I currently have no network connection so customer service cannot help, as I cannot verify my account by text
