No Visual Voicemail since getting iPhone 6 Plus.

Anonymous · ‎20-09-2014

Previous to me getting my 6 Plus I had VVM.

I’ve tried dialling 1750 to turn on voicemail but all I hear is 3 beeps and no recorded announcement. The same happens when I dial 1760.

I’ve tried reseting network settings, but that made no difference.

I was wondering if anyone else is having issue with VVM since getting the iPhone 6, or could suggest something else to try to get VVM working.

Thanks in advance

Anonymous · ‎12-01-2015

I guess so but Why does VVM not work if my cellular data is switched off? Even if I have wifi on?

MI5 · ‎12-01-2015

Because VVM only works on an O2 data connection. If on WiFi it doesn't know you are connected to O2 .

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎12-01-2015

Cheers MI5.

MI5 · ‎12-01-2015

No worries - annoying though it is 😞

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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