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No Visual Voicemail since getting iPhone 6 Plus.

Anonymous
Not applicable

on ‎20-09-2014 21:35

on ‎20-09-2014 21:35

Previous to me getting my 6 Plus I had VVM.

 

I’ve tried dialling 1750 to turn on voicemail but all I hear is 3 beeps and no recorded announcement. The same happens when I dial 1760.

 

I’ve tried reseting network settings, but that made no difference.

 

I was wondering if anyone else is having issue with VVM since getting the iPhone 6, or could suggest something else to try to get VVM working.

 

 

Thanks in advance slight_smile

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Anonymous
Not applicable

on ‎20-09-2014 21:38

on ‎20-09-2014 21:38

Hi Fatboy

Have you phoned Customer Services on 202 to see if they can take a look at your account.

Im sure you've seen this apple help link http://support.apple.com/kb/TS4430
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MI5
Level 94: Supreme
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Registered:

on ‎20-09-2014 21:39

on ‎20-09-2014 21:39

Is your VM kicking in at all when you receive an incoming call?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

‎20-09-2014 21:46 - edited ‎20-09-2014 21:49

‎20-09-2014 21:46 - edited ‎20-09-2014 21:49

This similar thread may help @Anonymous

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iOS-7-Voicemail-not-working/td-p/530818

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Visual-Voicemail-setup/m-p/491634/highlight/true#M108195
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Anonymous
Not applicable
In response to Anonymous

on ‎20-09-2014 21:50

on ‎20-09-2014 21:50

@Anonymous wrote:
Hi Fatboy

Have you phoned Customer Services on 202 to see if they can take a look at your account.

Im sure you've seen this apple help link http://support.apple.com/kb/TS4430

I'll call 202 up tomorrow if I still have the issue. Thanks for the help.

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Anonymous
Not applicable
In response to Anonymous

on ‎20-09-2014 21:51

on ‎20-09-2014 21:51

Ok.

No help in the links ?
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Anonymous
Not applicable
In response to MI5

on ‎20-09-2014 21:51

on ‎20-09-2014 21:51

@MI5 wrote:
Is your VM kicking in at all when you receive an incoming call?

My voicemail kicks in after 10 rings. I've just got my other half to ring my phone to see.

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Anonymous
Not applicable
In response to Anonymous

on ‎20-09-2014 21:51

on ‎20-09-2014 21:51

@Anonymous wrote:
This similar thread may help @Anonymous

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iOS-7-Voicemail-not-working/td-p/530818

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Visual-Voicemail-setup/m-p/491634/highlight/true#M108195

Thanks I'll have a look slight_smile

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Anonymous
Not applicable
In response to Anonymous

on ‎20-09-2014 21:52

on ‎20-09-2014 21:52

@Anonymous wrote:
Ok.

No help in the links ?

Unfortunately not.

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Anonymous
Not applicable
In response to Anonymous

on ‎20-09-2014 21:54

on ‎20-09-2014 21:54

@Anonymous wrote:
Ok.

No help in the links ?

I thought you meant the link to the Apple site. I'll look at the two links to the community forums. Thanks again.

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