No Visual Voicemail since getting iPhone 6 Plus.

on 20-09-2014 21:35
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on 20-09-2014 21:35
Previous to me getting my 6 Plus I had VVM.
I’ve tried dialling 1750 to turn on voicemail but all I hear is 3 beeps and no recorded announcement. The same happens when I dial 1760.
I’ve tried reseting network settings, but that made no difference.
I was wondering if anyone else is having issue with VVM since getting the iPhone 6, or could suggest something else to try to get VVM working.
Thanks in advance

on 20-09-2014 21:38
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on 20-09-2014 21:38
Have you phoned Customer Services on 202 to see if they can take a look at your account.
Im sure you've seen this apple help link http://support.apple.com/kb/TS4430
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on 20-09-2014 21:39
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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20-09-2014 21:46 - edited 20-09-2014 21:49
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on 20-09-2014 21:50
@Anonymous wrote:
Hi Fatboy
Have you phoned Customer Services on 202 to see if they can take a look at your account.
Im sure you've seen this apple help link http://support.apple.com/kb/TS4430
I'll call 202 up tomorrow if I still have the issue. Thanks for the help.
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on 20-09-2014 21:51
No help in the links ?
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on 20-09-2014 21:51
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on 20-09-2014 21:51
@Anonymous wrote:
This similar thread may help @Anonymous
http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iOS-7-Voicemail-not-working/td-p/530818
http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Visual-Voicemail-setup/m-p/491634/highlight/true#M108195
Thanks I'll have a look
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on 20-09-2014 21:52
@Anonymous wrote:
Ok.
No help in the links ?
Unfortunately not.
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on 20-09-2014 21:54
@Anonymous wrote:
Ok.
No help in the links ?
I thought you meant the link to the Apple site. I'll look at the two links to the community forums. Thanks again.

