No Sim

[Anonymous]

Hi, can someone please advise on my next steps, I have had my IPhone 5 16gb for about 9 months and for the past week I have been getting the No Sim message popping up. At first I switched on and off, everything was fine, it started happening more frequently so I followed all the steps online re removing sim, cleaning, checking updates, etc, etc... Who do I now ask for help would it be 02 or Apple ?

Many thanks in advance.

Dave

[perksie · Accepted solution]

I would make an appointment at an Apple shop, they'll sort it out straight away for you.

With O2 you would have to return it for repair.

[Anonymous]

Thanks for the prompt reply, is an appt necessary in apple shops or can I just walk in. ??

[Anonymous]

Have you tried settings , general , reset, reset all settings.

Or hook up to iTunes to restore the iPhone.

Ensure the sim tray and port are clean.

[Anonymous]

You can just walk in but if its busy the Genius Bar won't see you.

Best to make one.

http://concierge.apple.com/reservation/gb/en/techsupport/

[perksie]

You can make an appointment here:

http://www.apple.com/uk/retail/geniusbar/

[Anonymous]

All tried thanks.

[jonsie]

You could also try a new sim. Pop into your nearest O2 store and they will swap the sim for you and transfer your number and tariff. Could take anything from 5 minutes to 24 hours but could well resolve the problem for you.

[Anonymous]

wow really can t believe , that pressing the volume button and the power button on a nokia , gave me my network coverage back ; was driving me mad , spent ages doing everything else . even had no sim on the fone even though the sim was in ,   so thanks for that it was a great help,  x

[Anonymous]

Good to hear you resolved your issues kittykat07