15-03-2017 20:07 - edited 15-03-2017 20:08
I have spent masses of time trying to sort out WHY I can NOT get 4G data on my iPhone 6s. All the mobile data settings are correct, and yet NO 4G Data. O2 are happy to take my money, but so far are UTTERLY USELESS in helping or resolving this problem! All they want is your money!!!
on 15-03-2017 20:09
Are you in a 4g area?
Is 4g and the correct data bolt on active on your account?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 16-03-2017 09:18
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 22-03-2017 11:15
Hey @Anonymous how are you getting on - any help from the advice above?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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→ Have a query about your account? See if the My O2 how-to guide will help
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