Get Help with Apple Devices

Introducing - iPhone 16e - Pre-order from 1pm - Friday 21 February

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Resolved! Can't Unlock iPhone 5s?

I filled out the form to unlock my iphone 5s and then I got an email stating: Thank you for your unlatching request.I'm sorry, we have not been able to unlatch your device at this time.The reason given is:You have not passed our security checks with ...

Resolved! Changing from a Samsung to an iPhone

Hi, until today I have been using a Samsung Galaxy s7 but today I received an iPhone 7 that is unlocked. So I put my o2 sim in and all is fine apart from my mobile data not working. All mobile data, apn, username etc are correct so is it a case that ...

Resolved! voicemail query

Hi all,I'm swapping handsets still with existing O2 sim. I have an iphone 5 swapping to iphone 6... will my 02 stored voicemails travel over to the new phone please? I have been told the icloud has no involvment with 02 voicemail storage.

Throttling

Hi all,My internet speed is fast but YouTube videos are being throttled on my phone. I can barely even watch a video in 144p at this rate.How do I turn this off?

Resolved! iPhone 5S no 4G or roaming

My wife has two specific problems with her iPhone 5S. 1. She never, ever gets 4G, only 3G.2. Data roaming abroad does not work at all. I have an iPhone 6S and it works fine, 4G in most of the UK, and data roaming abroad. When we went to France recent...

Resolved! This information is not available at the moment. Please try again later.

On my o2 account under device settings all I see is This information is not available at the moment. Please try again later. Any ideas? Thanks

Resolved! Change a pre-owned iPhone to a new one, bought it in less thank a week

Hi! So I bought a pre-owned iPhone 5s for 199 pounds in Giffgaff in "excelent conditions". It's not excelent because I can notice it was already used by someone, it has some marks and scratches.I noticed after the day I bought it that the exact same ...

Resolved! Buying new iphone5 on eBay

Dear Friend , I am not a techie person . I have an old iPhone 4 with 6GB storage . I'm on a contract that costs me £15 per month . Emails on on my phone don't work because it is clogged up with photos I think. Im thinking of buying a new iPhone on eB...

Resolved! Address error

Good afternoon, I`m buying an iphone from your`s online site, but over the find address it does not appear my house number. Hope you can help me. Thanks,Ana

Resolved! Changing contact address

How do I change my billing address I found it yesterday but can't find it now!

O2

Forum Posts