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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 7952 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 366350 Views
  • 4 replies
  • 0 kudos

Buyer Beware! iPhone 7 Unlock

My recent horror story, hopefully will stop it happening to someone else. Policies i understand, terrible Customer Service I don't. So below are my recent Twitter DM's with O2 Customer Services. I’ll try and keep this as brief as possible! Basically ...

Anonymous by Not applicable
  • 6945 Views
  • 11 replies
  • 0 kudos

Resolved! India

i am going on holiday to India. Does O2 have coverage? 

Anonymous by Not applicable
  • 10090 Views
  • 3 replies
  • 0 kudos

Why are we still waiting for the IPhone 7

Am I the only one who is getting fed up of the wait now. I wouldn't mind if O2 stopped lying to us. In fact I wouldn't mind if O2 actually said something in relation to this. I keep checking back on the site every day to find the following note " iPh...

Anonymous by Not applicable
  • 2851 Views
  • 1 replies
  • 1 kudos

Resolved! Pay & Go

At the moment I'm with EE and they have Pay & Go time limits (so many days) but because I mostly use WiFi it hardlyever gets used up. Is there a time limit with O2 or is it available until I've actually used up my data?

Anonymous by Not applicable
  • 4474 Views
  • 5 replies
  • 0 kudos

Resolved! Change Payment details

Hi, I can not find a way to change my bank details (Direct debit) on the website. Can you please confirm how this can be done, if not please call me to change. regards Paul

Anonymous by Not applicable
  • 4457 Views
  • 1 replies
  • 0 kudos

Resolved! Texts to 64488 tv licensing

I can't send texts to 64488 it's only ten pence a text to tv licensing I have had any bars removed and was told to wait 24 hours it's now been 3 days and still no joy very frustrating please help if possible regards darren

Anonymous by Not applicable
  • 2675 Views
  • 4 replies
  • 0 kudos

Resolved! Iphone 6 16GB, Unable To Activate Touch ID

Phone bought 22 months ago No AC Screen replaced with apple in Feb this year Ok, so no issues what so ever until the IOS10 was installed 2 weeks ago. Now the phone has a touch ID error and fails to work. All the usual things have been tried, flatten ...

Anonymous by Not applicable
  • 48842 Views
  • 36 replies
  • 0 kudos

Resolved! unlock iphone

I have just rang you and been informed that I need to complete an online form to have my phone unlocked. Where do I find that form?Stuart

Anonymous by Not applicable
  • 2531 Views
  • 3 replies
  • 0 kudos

Resolved! Lost phone

I've left my iPhone in a taxi and would like to report it lost in case anyone else tries to use it. I can't call because I don't have a phone. Please advise. thanks, Lindsay

Anonymous by Not applicable
  • 2219 Views
  • 2 replies
  • 0 kudos