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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9109 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382345 Views
  • 4 replies
  • 0 kudos

Resolved! Changing from a Samsung to an iPhone

Hi, until today I have been using a Samsung Galaxy s7 but today I received an iPhone 7 that is unlocked. So I put my o2 sim in and all is fine apart from my mobile data not working. All mobile data, apn, username etc are correct so is it a case that ...

Anonymous by Not applicable
  • 7639 Views
  • 3 replies
  • 0 kudos

Resolved! voicemail query

Hi all,I'm swapping handsets still with existing O2 sim. I have an iphone 5 swapping to iphone 6... will my 02 stored voicemails travel over to the new phone please? I have been told the icloud has no involvment with 02 voicemail storage.

Anonymous by Not applicable
  • 11728 Views
  • 6 replies
  • 0 kudos

Throttling

Hi all,My internet speed is fast but YouTube videos are being throttled on my phone. I can barely even watch a video in 144p at this rate.How do I turn this off?

Anonymous by Not applicable
  • 3794 Views
  • 7 replies
  • 0 kudos

Resolved! iPhone 5S no 4G or roaming

My wife has two specific problems with her iPhone 5S. 1. She never, ever gets 4G, only 3G.2. Data roaming abroad does not work at all. I have an iPhone 6S and it works fine, 4G in most of the UK, and data roaming abroad. When we went to France recent...

antonypg by Level 2: Apprentice
  • 5487 Views
  • 14 replies
  • 0 kudos

Resolved! Change a pre-owned iPhone to a new one, bought it in less thank a week

Hi! So I bought a pre-owned iPhone 5s for 199 pounds in Giffgaff in "excelent conditions". It's not excelent because I can notice it was already used by someone, it has some marks and scratches.I noticed after the day I bought it that the exact same ...

Anonymous by Not applicable
  • 3301 Views
  • 7 replies
  • 0 kudos

Resolved! Buying new iphone5 on eBay

Dear Friend , I am not a techie person . I have an old iPhone 4 with 6GB storage . I'm on a contract that costs me £15 per month . Emails on on my phone don't work because it is clogged up with photos I think. Im thinking of buying a new iPhone on eB...

Anonymous by Not applicable
  • 2508 Views
  • 3 replies
  • 0 kudos

Resolved! Address error

Good afternoon, I`m buying an iphone from your`s online site, but over the find address it does not appear my house number. Hope you can help me. Thanks,Ana

Anonymous by Not applicable
  • 2073 Views
  • 2 replies
  • 0 kudos

Resolved! Changing contact address

How do I change my billing address I found it yesterday but can't find it now!

Anonymous by Not applicable
  • 2057 Views
  • 1 replies
  • 0 kudos

Resolved! Missing mobile data options in iOS10

Hi, I have an iPhone 7 running iOS 10.1.1. In mobile data options in settings I no longer have 'use mobile data for' big list of apps that are using data along with their toggles. Also in Apple music I no longer have the mobile data option in the app...

Anonymous by Not applicable
  • 5501 Views
  • 8 replies
  • 0 kudos