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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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Resolved! Overcharged

Hi,I was wondering why I am getting overcharged. I have checked my bills and they were fine until july. From august to november my bill has gone from £12.76 to £22.57. Why is this? I have noy gone over minutes nor have I purchased anything. It shows ...

Anonymous by Not applicable
  • 2223 Views
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Resolved! Searching...

My phone signal has been saying Searching... all day, i have restarted and reset my phone, reset the network, taken the sim out and cleaned it and its still not working, i have checked the network coverage as well and that is all fine, any suggestion...

Anonymous by Not applicable
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Resolved! Unlock Iphone SE after sim swap and upgraded to Iphone 7

Few days ago I received my new Iphone 7, to replace the iPhone SE, both are ordered from o2, on a montly plan. I received a new sim for the 7, so after a sim swap the SE didn't have connection anymore and the 7 works fine, as expected. So, I wanted t...

Anonymous by Not applicable
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Resolved! iPhone 7 (128gb, black) stock issues??

Hi Just a quick question Does anyone know if o2 are still having delays getting hold of iPhone 7's (128gb black)? as I order one online yesterday for my upgrade (it said the device was in stock) and was due for delivery today but now I received a tex...

Anonymous by Not applicable
  • 3642 Views
  • 7 replies
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Resolved! sim swap

Hi, I have just received a new sim so swapped over and now i get no network service or 4g when I'm out. Does anybody know what my option are, not putting the old sim back in as i stupidly threw it away. Many thanks

Anonymous by Not applicable
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Messages

I am in St Kitts West Indies and have signal from FLOW but can't send messages to the UK- any ideas?

Anonymous by Not applicable
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Resolved! Voicemail not kicking in

Hi,I have had voicemail set up on my account for a number of years. Recently (not sure exactly when) it has stopped working, i.e. when I leave a call unanswered the voicemail does not kick in. I have tried the following but to no avail. Does anyone h...

Anonymous by Not applicable
  • 22276 Views
  • 8 replies
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Resolved! proof of address before pick up phone in the store

to send the id proof and proof of address is to onlinevalidation@o2.com right?I just send it but i want to be sure, then my iphone arrive to the store or what?

Anonymous by Not applicable
  • 2552 Views
  • 1 replies
  • 0 kudos