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No 4G Data on iPhone 6s

Anonymous
Not applicable

I have spent masses of time trying to sort out WHY I can NOT get 4G data on my iPhone 6s.  All the mobile data settings are correct, and yet NO 4G Data. O2 are happy to take my money, but so far are UTTERLY USELESS in helping or resolving this problem!  All they want is your money!!!

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MI5
Level 94: Supreme
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What does your data apn say?
Are you in a 4g area?
Is 4g and the correct data bolt on active on your account?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable
Do you have i data on your phone or account settings
Message 3 of 6
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gindygoo
Level 25: Hard Hitter
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Just so as u know, you're speaking to fellow O2 customers here and not CS.

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gmarkj
Level 66: Unequalled
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@Anonymous can you please come back to confirm/update with answers so we can try to help further?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Marjo
Former Staff
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Hey @Anonymous how are you getting on - any help from the advice above?

Message 6 of 6
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